Post # 16
My fiance bought both my engagement ring and wedding band from them. But it is not a colored stone. He really liked his experince. He shopped around both in stores and online.
He was able to talk to gemologist and get help with any questions he had. It took maybe 2-2.5 months (I think not sure… it was a surprise) from order to recieving my ring in the mail via FedEx from what he said. My wedding band was under a week because it was plain.
I love my ring. It is a solitare princess cut and comfort fit band. I can’t post a pic.
Post # 17
Just bought it 3 weeks ago. You do not need to call them to get certs. Just use the live chat feature and they will email you the cert abd ASET images on the spot.
I love my ring and the quality is amazing.
Post # 18
fmc7719 : I’m glad to hear you are happy with both the service and the finished product you received from them. Both I and my dh were so impressed with the selection, service and quality we received 2 years ago. Not to mention that we saved probably between 1500 to 2000 by purchasing through JA.
I have to admit that once I heard about the acquisition I was concerned about sending my ring in for service. You hear the horror stories about stone swapping and other nightmares at those chain/mall jewlers and it made me nervous to think JA could do something like that. Hopefully I can hear some more recent/positive feedback to ease my mind
Post # 19
Goirishgrl : certified diamonds are laser inscribed with their cert number. I cant see how they could pull that off. Just have the stone verified against the certification number.
Ive ordered from JA years ago and I found no difference in quality, customer service or anything else. I think a lot of the hype is unjustified.
Post # 20
Also pricescope had some way to still see gia number. I think the cheat is on their forum. I was able to see all gia and stone information there by clicking hca information.
We ordered April 20th. My ring arrived on time. Any interaction with customer service was amazing. My bf is making me wait forever for official proposal. Lol but my mom saw and said gorgeous and super sparkly.
I would do James Allen again in a heartbeat. It was only website that had setting I liked, quality diamonds in price range specifications.
Post # 21
fmc7719 : yeah, my concern isnt that they would get away with it because of course I would confirm the cert#. My biggest fear is dealing with the hassle if they were to try anything shady. And if I didnt get the original stone back it would break my heart.