posted 2 years ago in Rings
Post # 16
289 posts
Helper bee
  • Wedding: May 2012

Both James Allen stones and settings. Also, the pave wedding band is from JA. Overall I’ve had a positive experience. We got my husband’s ring from them too. 

Post # 17
680 posts
Busy bee
  • Wedding: May 2018

My fiancé bought my ring from JA and the ring is PERFECT! The stone is unbelievably pretty, shiny and sparkly. A perfect performer. The setting is to die for. My fiancé knew I wanted a Tiffany style ring but definitely not the T&Co which I find too chunky and I definitely hated the premium you have to pay for… nothing. And I like white gold over platinum. 

Anyways, the ring is great. I have the 6 prong knive edge (not the presentation ring – the other one). I had him tell me the shopping experience in details and he was very happy. They where quick, friendly and helpful. He’s military and they offered him the discount without him asking for it. There was some trouble sending it to his APO overseas and they worked tirelessly to find find a solution. 

Again. I am on love. With my fiancé and my ring. 

Post # 18
273 posts
Helper bee

natalievel :  the sizing was completely my problem- not theirs! I lost a significant amount of weight and ended up going from a 9 to a 7. I just really wanted to keep my e-ring once I got it and the thought of sending it back to JA made me sad… of course in the end I sent it back anyway! They actually ended up remaking my whole ring (using the same stones) so that all the tiny prongs would still be secure. They were very easy to work with and I was appreciative that I was able to talk to a real person during the whole process 🙂 

Post # 19
81 posts
Worker bee
  • Wedding: August 2018

My fiancee bought my ring/ stone through James Allen. He said they were great and we were really impressed with the box/paperwork that came with it. His only complaint was that it took a bit for them to make the ring. He said the wait almost killed him. 😂 Not sure why the photo uploaded sideways..

Post # 20
39 posts

My e-ring is from James Allen! I’ve worn it for almost two years already and love it!! We’re planning to order our wedding rings from there tonight (they are currently having a sale!)

Post # 21
233 posts
Helper bee

Mine is in the making! 🤗

My boyfriend was really surprrised with how easy it was and how awesome their customer services were. Short story, we bought the ring a day before a sale on settings. He contacted them about it, and they refunded the money difference ☺️ They were very helpful with everything, and nothing to complain about. I’m so excited to get my ring sometime before the year is over 😍

Post # 22
499 posts
Helper bee
  • Wedding: August 2017 - Orange County, CA

In the last two months I have bought FOUR wedding bands from JA.  I returned three of them because I wasn’t happy with the style and fit next to my custom engagement ring.  I am keeping my latest purchase, a tapered pave wedding band.  The fit and finish is beautiful, and I love it!

To echo PPs the customer service was AMAZING, returning items (as long as they aren’t custom) is fast and free. I am definately going to be purchaing jewelry from them again.

Post # 23
6 posts


natalievel :  I am a lurker here, but I figured it fitting my first post be to a James Allen thread. I have had the BEST experience with James Allen. My boyfriend and I ordered my diamond first as I fell in love with a diamond I knew immediately was a great value and two weeks later they ran a sale so we bought my setting and our wedding bands. The next day I had an insured Fedex shipping label in my email and instructions on how to get my diamond to them. It is currently on it’s way to be set and we are so excited to see the ring in person! I have had multiple talks with their customer service because I am type A, on top of things 24/7! haha They have always been PHENOMENAL, on the phone or through thier IM option. I cannot rave about their company enough so far. The diamond is perfect and I know the engagement ring and our wedding bands are going to be beautiful (esepcially after seeing the ones posted here!) 🙂

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