(Closed) JenJen house disaster. Opinions please

posted 5 years ago in Dress
Post # 3
Member
2808 posts
Sugar bee
  • Wedding: September 2014

i do think they should refund you, as you’re not happy. but i don’t think it looks half bad. yes, the color is off (and doesn’t seem to be a good color at all), and it doesn’t fit. but it doesn’t look like it was badly made. is it too big? if so, you could take it to have it altered. if it’s too small, then that’s not an option. you could maybe try to dye it black?

Post # 4
Member
155 posts
Blushing bee
  • Wedding: November 2013

The link isn’t working for me, so it’s hard to compare. It’s highly unlikely you will get a refund. I’d check the return policy, but I wouldn’t hold my breath. They are correct that colors aren’t always as they appear on your monitor, so it probably would have been a good idea to order fabric samples. Just brush it off and shop for a new dress. Good luck!

 

 

Post # 5
Member
1655 posts
Bumble bee
  • Wedding: August 2015

Ugh that sucks. I hope you can manage to get a refund or at least an exchange.

Post # 7
Member
120 posts
Blushing bee
  • Wedding: July 2014

@Lexipalmer:  The color is definately off! The color in the original is a lot lighter. i really think you should get your money back. 

Post # 8
Member
1177 posts
Bumble bee
  • Wedding: June 2013

TBH those colours are not too far off on my monitor. If the dress is improperly sized or badly made, then I think you can make the argument, but not on colour alone.

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