(Closed) Jeweler Chipped my Ring!

posted 7 years ago in Rings
Post # 3
1715 posts
Bumble bee
  • Wedding: July 2012

If you get another ring and let your family jeweler touch it then it will be avoided if anything happens. I would put in a complaint and send it back in till they fix it right and on a rush since youve already waited so long. 

Post # 4
1595 posts
Bumble bee
  • Wedding: May 2013

I just hope they really do “take care of you”…after reading many stories on here, Ive become pretty skeptical of many jewelers…

Post # 5
3451 posts
Sugar bee
  • Wedding: September 2012

Oh I’d be so upset!  I would definitely go and talk to the manager.  Hopefully they can replace it without hassle. 

Post # 6
245 posts
Helper bee
  • Wedding: June 2013

That’s awful!!  I would be leary about going back to them too.  Our engagement was last weekend and I had to have the ring resized (he guessed with the size since I wanted to know nothing about any of it 😉 )  when I got it back there were two dents on either side of the band and also on the bottom (I’m guessing the clamp they use to hold the ring???)  My fiance was livid that they would send it back that way.  I am going next week for them to polish it out but you can’t fix a chip in the actual stone!  Good luck sorting it out. 

Post # 7
1297 posts
Bumble bee
  • Wedding: November 1999

The jeweler chipped the first stone my Fiance had set in my ring before we got engaged. Make them make it right one way or another.

Post # 8
4352 posts
Honey bee
  • Wedding: August 2013

I hope that the stone came with a certification detailing the color, cut, clarity, and  carat weight. Those certificates will prove that it was not chipped to begin with. An appraisal will also help your case. If you have those documents, or even the receipt (I hope that would describe the diamond’s quality) make sure you bring those with you when you see the manager. I would hate for the manager to try to convince you that the chip was there when you Fiance purchased the ring.

Post # 9
3296 posts
Sugar bee
  • Wedding: August 2013 - An amazing non-profit retreat

I had the exact same thing happen. The saleswoman said she couldn’t see it (or pretended not to) but my friends and I could see it with a naked eye. I made them send it in for repairs, and I wish I hadn’t because I KNOW the new diamond has poor specs. Take it to someone you really, really trust, is my advice. We still love my ring for what it symbolizes, but I’m very “eh” about the diamond. I really loved the first one.

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