Post # 1
It’s being dealt with, but I’m supremely pissed.
I brought it in to be re dipped right before my wedding. It came out with these spots on it. It looked like tarnish or water spots at first, but it does not wipe off. I brought i back, the tried to re do it, but it’s still not fixed. I spent an extreme amount of time arguing with them over the last few weeks. They tried to say it must have been sized etc and it was somehow my fault despite the fact that it was the same size it had been ordered in and the appraisal shows it had not been sized. Tacori’s records also indicate it has not been sized. They wanted me to pay to have it sent to tacori even though they damaged it. It now has to be sent to California. It will take 5 weeks. I am supremely not happy.
I talked to my family jeweler about it, he said they are totally FOS. (Fam jeweler is not a tacori retailer, tacori rings have to be taken to authorized retailers for work.. lol clearly they’re way better *eye roll*)
Be careful who you let touch your rings ladies.
I’m concerned how this may effect the vaue of my ring. Any legal bees or jeweler bees?
Post # 3
@HappySky7: I’m so sorry that happened to you! That sucks!
Post # 4
Is the jeweller fixing it for you at his expense?
Post # 5
@lunalyra: They are now, following weeks of arguing. It took many trips to the store to get refund for the cost of the re dipping. It took calls to the head office and franchise owner to get THIS situation going.
I would be fine if they just said
‘hey, we fucked up, sorry, let me take care of that’
but to try and argue like it’s my fault and lie about it.. sickening.
Post # 6
@HappySky7: Those spots look similar to what I had on my rings…which is the metal showing through. I’m guessing they did not dip it properly/thoroughly enough. Sorry you have to deal with this, hope you get your ring back soon!
Post # 7
@HappySky7: The most obvious solution here is to shoot a fireball at them or a burning mandala!! Go Sailor Mars!
UGH just saw your update. How is it your fault if they didn’t dip it well enough??????
Post # 8
@Treejewel19: Yes, that’s exactly what my family jeweler said it likely was. This clown jewler is telling me that I must have had it sized and the sizing was done wrong. I have the reciept and the records from tacori that say what size it was ordered in, and it’s still that size. WTF right?
Post # 10
@HappySky7: HAHA excellent!
At least you’ll have it back in time for the wedding, right? THat’s a positive. Good on you for doing things in advance!
Post # 11
@Chrysoberyl: It was back 3 days before the wedding. -_- I had the pleasure of getting married with this damage on the ring. It’s on the underside at least, but still.
sorry, by “back” I mean back from them the second time it was done. Still spotted.
Post # 12
Oh and all the staff are like “what? where? I can’t see anything! Can you see anything?”
I can see it from a foot away. Sketchy, sketchy, sketchy.
Post # 13
@HappySky7: Aw man! At least no one saw it? But I’m afraid that I would have been silently fuming during that part of the ceremony.
WAT I can see that CLEAR AS DAY in the picture!!!!!
Post # 14
Hope it gets fixed soon!:)
P.S. I.LOVE.SAILORMOON! 😀
Post # 15
@HappySky7: wow I’m sorry! Funny how due to his Tacori affliation he gets your business, yet is not doing Tacori any justice whatsoever. Wonder if you could contact customer service at Tacori and let them know this jeweler is messing up their stuff?
Post # 16
@HappySky7: Ok I can tell you exactly what happen. When a ring is redipped (Rhodiumed) they are to polish the ring, then dip it into this cleaner (its like highlighter yellow in color), then dip the ring into Rhodium, redip into the cleaner, and then steam it off. If they skip steps and put it directly into rhodium then the dirt, oil, whatever is on it has a bad reaction with the rhodium and the spots on the ring occurs. Unfortunatley, it is very difficult to fix. They would have to polish off the spots (which will take quite a long time).
I will say that sometimes even if you do go through all of the correct steps the bad reaction can still occur however not likely. I hope you get it all worked out. Goodluck!
I know how this all works cause my Dad is a Certified Master Bench Jeweler.