Jeweler from Hell

posted 1 year ago in Rings
Post # 16
Member
1291 posts
Bumble bee

Shannon3091 :   I don’t know the whole back story but I have mailed jewelry many times to LA.  I was always told that USPS would only cover up to $5000 but it may have changed.  I am not sure why you can’t just order a click and ship priority label through USPS.com?  If he is not willing to print out a label and put it on a small flat rate or priority box for you, you could attach the label on a box and  keep it ‘flat pack’ and send it this way directly to him in a USPS bubble envelope. Maybe include an additional small jewelry box inside with some bubble wrap so the only thing he has to do is put the box together and throw it back in the mail.  I sent a sapphire that was worth about $6500 and told I could only insure it for the $5000 which cost me almost $100.  The thing is, if they lost the stone, it was an heirloom stone from the 1940’s and was irreplaceable to me.  I knew though that I could buy a like stone for less than $5000 so i had to take the chance.  It is not ideal but with tracking and overnight delivery or 2 day delivery, it is less likely to get lost.

I would work on getting the rings back first and then look into legal action.  

Post # 17
Member
3858 posts
Honey bee
  • Wedding: April 2007 - City, State

Shannon3091 :  If you use UPS you can create a label and email it directly to him. Than he just has to box everything, put the label on securely and either drop it at the nearest UPS store or he can call and schedule a free pickup from his location. I think UPS is probably the fastest and best route to go. 

And so sorry to hear this update. I can’t believe this is still going on. I would get that jewelry back ASAP! 

Post # 18
Member
3858 posts
Honey bee
  • Wedding: April 2007 - City, State

Shannon3091 :  also, with David Klass, if you give him your budget and what you want to do, and explain the situation, I can almost guarantee he will do his best to stay at that budget and help you. He truly is amazing! He’s stuck to my budget in the past when we just couldn’t spend extra on a ring… He is so wonderful and caring, his whole staff is. Reach out to him, you won’t regret it. 

Post # 19
Member
6034 posts
Bee Keeper

Shannon3091 :  Ugh. I am so sorry for your current situation. I can’t imagine how stressful it must be, particularly with an heirloom stone/ring involved.

I second (or third?) what PPs have mentioned about David Klass. I have been lucky enough to work with him a couple of times, and he was great about sticking to budget both times. He was also really great about listening to my budget and finding ways to work within that.

I was thinking, though … and maybe this is a crazy thought … but I’m going to put it out there, anyhow. Since David Klass is in LA, as are your rings, it might be worth contacting him to see if he or his staff would be willing to physically go and get your rings from the other jeweler, even if you find David will be outside your budget. I have found him and his staff to be caring and extremely considerate. Even if you end up not working with them, they might be willing to rescue your rings and work out a way to mail them back to you.

As far as budget is concerned, you might be surprised at what you find out. It’s definitely worth checking into. I would call them, rather than email, because of the unique situation with your rings.

I keep coming back here to see if there is any good news. I hope you will get your rings back soon! *cyberhugs*

Post # 20
Member
112 posts
Blushing bee

Oh, my god, this is such a nightmare and I am SO sorry. I have a suggestion – as you said, this is at this point tantamount to theft, and frankly I would call the police in LA and file a criminal complaint. I know you said a lawyer is not in budget, but perhaps if they could nail him on criminal charges that wouldn’t be necessary? I’m not sure how that works but I think at this point it’s a law enforcement issue.

Post # 21
Member
20 posts
Newbee

Jewelers Mutual insures jewelry being shipped. Would it be possible for you to get your rings insured through them, and then get an overnight or next day delivery label from FedEx to send to him? My jeweler sent me a fed ex prepaid next day label, insured for $1000, to ship my ring back to her when they needed to work on it again. The ring was worth a lot more than the $1000 insured, but I think that amount is sufficient to insure that Fed ex will take extra care with the package. Since my ring was insured with Jewelers Mutual already, I wasn’t too worried about the insured amount being under, as JM covers jewelry getting lost while exchanging hands.

Post # 22
Member
3079 posts
Sugar bee
  • Wedding: March 2006

If I lived in LA I would absolutely swoop in like a superhero and get it for you and overnight it back to you!!! I know you don’t know me from Adam (or Eve. Lol) but your Ring needs to be out of this guy’s possession ASAP!!! What a shady asshole! I mean, how hard is it to ship back and require you pay? 

Can you open a charge account with UPS or fedex and have him just charge that? I had to open a personal one with fedex to have a laptop sent back to me that my husband left at TSA once. It was a really easy process. They shipped it back, charged that account number I gave them, and fedex had my debit card number on file and deducted the charges. Very smooth. You could even tell him just to package it back up and you can initiate the pickup via their 1-800 number. All he has to do is box it up ad fill the label out. Surely he’s willing to do that. If not, I’d have the cops go get it. 

ETA: Even though it’s more time and money, I second what a PP said about shipping him a completed package. That way it’s already filled out and he can’t screw it up.

Post # 25
Member
3079 posts
Sugar bee
  • Wedding: March 2006

Shannon3091 :  Sounds like he’s just trying to be difficult on purpose. Did you ask how he expects you to do it when you’ve exhausted all avenues? He’s a real piece of work. 

Post # 26
Member
24 posts
Newbee
  • Wedding: September 2016

Shannon you should post to over on the pricescope boards in the rockytalk section in anyone would know what to do and/or have contacts in the area its those folks. I hope it helps. You could always try calling the local attorney general’s office in the state where the jeweler is as they often have offices that will mediate consumer disputes. 

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