- 8 years ago
Oh gosh, I’m just feeling sick over this!
My diamond wedding band has a unique bezel set band that is rounded on the sides. We bought it from a very esteemed jewelry store. It is set in platinum and it was VERY expensive!!! It is a simple ring, but it was lovely and valuable.
In addition, the store we bought it from has a lifetime upgrade policy, so you can exchange it for a more expensive ring at any time in the future.
We bought the engagement ring, which was less expensive, from another jeweler. Since it wasn’t a matching set, it didn’t fit perfectly flush (there was a tiny gap). We asked that jeweler about the option of fusing the rings. I specifically asked if this would cause ANY damage to either ring, and they said “no, none at all,” that “can be undone at any time.” He said he would melt a bit of metal on the underside of the band and touch them together to fuse them in place.
I did ask about the gap and he said he would do his best to make sure that there was no gap. I liked the results, but a couple of weeks later I changed my mind about having the rings fused because I’d decided I wanted the flexibility of wearing the rings apart, or just wearing my band alone, so I brought it back and they separated the rings.
WELL, I just noticed today that the band that was returned to me was not the same one I brought in. The jeweler literally butchered my gorgeous and expensive wedding band by filing or cutting the platinum off of the rounded bezel edge so that cheap engagement ring could be fused with no gap. One side is beautifully finished and perfectly smooth and rounded, the other one no longer matches because it is filed flat!!!
Is this normal for a jeweler to do? Is this what you would call “no damage”?! It’s not the same ring I took in to the store, and I also doubt that the original store would take it back for a trade in/trade up, since it’s not a perfect ring that they could sell to a new customer. Although I have no intention of selling the ring, I presume now that it would have half of the value it did only a few weeks ago (prior to being fused), since no one wants to buy a ring that isn’t perfect!
I would imagine to have my ring rebuilt would cost at least $2k since it’s platinum and would be custom work, and then it STILL wouldn’t be the original ring. I am just furious.
Do I have any recourse? Is damage normally done when rings are fused? I’m just SICK over this.
I really recommend that you never get your rings fused together unless you go to a top jeweler who is honest and knows what they are doing!!!