JOY Jewellers Rude and Racist

posted 3 years ago in Engagement
Post # 31
Member
365 posts
Helper bee

“Nice.” ??? That part was really odd. :S What a crappy person. I also agree that he was racist becuse he flat out refused to speak to you or answer questions after you told him where you are from. You told him you weren’t ordering from Pakistan and he just kept cutting you off with “bye” or “have a nice day.” It was like he was pretending not to see what you were writing. Or pretending not to ‘hear’ you. So rude.

Post # 32
Member
279 posts
Helper bee

Wow!  That’s is so rude.  He was absolutely being racist.  I would try to post this convo on any review sites you can find (yelp etc). Sorry this happened to you.   

Post # 34
Member
580 posts
Busy bee

oceaniablue :  There’s no supervisor, when I chatted with “Justin” I asked, he said he is the supervisor, he’s head of CS and HR since it is a small company.

This is the address for the company:

438 Amapola Ave
Torrance, CA 90501 Phone number: (310) 787-7877

Yelp pagehttps://www.yelp.com/biz/joy-jewelers-torrance I would write on Yelp, I would have you Fiance send a letter from you with the screenshots to this address, and I would have your Fiance call their store.

Post # 36
Member
580 posts
Busy bee

  VictorianChick :  Yes, he did speak English. He seemed to communicate in English clearly, and understand what I was saying. He is one of the owners of the company.

Post # 39
Member
2401 posts
Buzzing bee
  • Wedding: October 2016

Sarahanum717 :  Oh boy how did that go? By The Way I thought I commented. I absolutely think he was being racist. Sure he may not be able to tell your nationality/ethnicity by location but that doesn’t stop people from making assumptions. This goes both ways. Darling Husband works in customer service and only deals with clients over the phone 99% of the time. And often they will say racist things or derogatory things regarding Hispanic people.  He has a very “white” sounding first name. He is always secretly a little thrilled when he gets to send those folks an email and it includes his last name. lol 

Post # 40
Member
241 posts
Helper bee
  • Wedding: September 2010

Sarahanum717 :   nowthisistaken :  

oceaniablue :  I think we should all use the link from oceaniablue and ask Justin/customer service questions. Teach him not to mess with Bees. Lol. 

This jewelery store is actually about 10 min from me…I should stop by, see who this guy is….

Post # 41
Member
580 posts
Busy bee

nfran :  Honestly I was hoping bees would just start writing him! 

Post # 43
Member
450 posts
Helper bee
  • Wedding: October 2017

Unprofessional AND xenophobic. He clearly didn’t take you seriously after he guessed your nation of origin. What an ass!

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