(Closed) Jr Bridesmaid dress came in and it’s WAY too big..

posted 8 years ago in Bridesmaids
Post # 3
Member
7975 posts
Bumble Beekeeper

Is the sash the same fabric? or a contrast? Maybe some of the fabric taken out at the waist can be used to lengthen the sash!

Post # 4
Member
1892 posts
Buzzing bee
  • Wedding: October 2010

@Ms iPhone: Oh I am so sorry! We also had a bad experience at an Alfred Angelo. My SIL’s dress is HUGE and it is the size they ordered, but it had to be taken in 4″ in the chest, 2″ in the straps and shortened. But the big problem occured with my mom’s dress. You know how they say all their dress are made to order for you and not from another store or used?! Well my mom’s dress came in with deodorant stains all on the inside!!! It was so nasty. All the women at the store would do was reorder the dress and put it on rush, no discount.

However, my mom was so grossed out that she called the area manager and ended up getting her money back for the dress. If you really suspect that the store ordered the wrong size I would call the area manager and talk to them. They can reorder for you in the correct size or you could be eligible to get your money back. I know they made you sign a waiver for their “no refunds policy” but if they are in the wrong they will want to correct it and clear their names. The area manager is the only one that can do this, not the ladies at the store you went to. Good luck!

Post # 7
Member
1892 posts
Buzzing bee
  • Wedding: October 2010

@Ms iPhone: That sounds like a great plan! We didn’t complain about my SIL/MOH dress measurements being off because we were so overwhelmed by my mom’s.

Just to let you know the district manager never said anything about getting the dress for a discount only our money back or pay full price for a replacement. Also, they did some “research” on the dress and said “We don’t know how this happened. The dress came from China and when arrived here. We only open it to check that is the correct dress and size. The inside of the dress was never opened or touched”. Umm my mom is totally convinced that the dress was NOT made for her like they state and was somehow returned by someone else.

Post # 9
Member
1892 posts
Buzzing bee
  • Wedding: October 2010

@Ms iPhone: Definitely call! My mom said that even if they wouldn’t do anything she still wanted them to know about what had happened. There is also a survey you can fill out. They usually have information about them on the checkout counter.

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