- 3 years ago
- Wedding: May 2012
aimerxoxo : Im so sorry you went through that. My hubbys upgrade came from there. He openned and account when he got it. Then we upgraded mine. We both still wear our originals. I loved the ring set I got from them better than what I have now. However, it seemed to light weigh and fragile. After researching Kay I found all the complaints. They arent even BBB acredited. People were crying out for help and them swapping stones at cleaning or servicing….rings completely destroyed from something as simple as recoating the rhodium…smh. Some of these stories will make you cry. So I returned the within the 90 days and went to Helzberg where my hubby let me get whatever I wanted. They have been awesome to work with and my ring feels and looks secure. Im pleased that you got your ring back. If were you I would not use them anymore. We closed our account and now only deal with Helzberg. My ring from there is below. I love it …especially the rosegold accents…went with my skin better. But after reading the complaints and law suits I decided it wasnt worth fighting with them everytime something happens….glad you can wear it proudly now.