Post # 1
My husband and I had a beautiful wedding, but we just got our pictures back today and I can’t believe there is not a single shot of me walking down the aisle (or my husband watching me walk down the aisle)! There is not a single photo of us walking back up the aisle. There are also other critical moments missing. We hired 2 photographers…I don’t understand how this happened!
Our photographeres are very picky about lighting and angles…I know they took HUNDREDS of pictures…I have a feeling they didn’t send me the other pictures because they didn’t come out just right. Am I legally able to get those photos even if they didn’t come out with the quality that my photogs want to put their names to?
I would rather have so-so quality photos of those moments than not any at all!!! Help bees, I’m devestated.
Post # 2
It can’t hurt to ask. I would send them a polite email explaining your disappointment and asking if they have any photos of the important moments.
Post # 3
- Wedding: September 2012 - Southern California
I would ask nicely and let them know that you understand that they may not want ‘so-so’ quality photos from them out in the world, but that these moments are especially important to you and that you would respect his work/wishes and keep them for yourself or something ?
Post # 4
I agree with the other poster… Just shoot them an email saying something like, hey I just noticed there was no pictures of me walking down or back up the aisle. Would you happen to have taken any pictures of that? It’s okay if they’re not great pictures I just really wanted a few pictures of those moments… I wouldn’t go full bridezilla on them until they say they have no photos of those moments lol that’s a pretty good reason to get upset if they don’t have those pics, photographers aren’t cheap!
Post # 5
very very good advice, it’s always good to think of both sides of the argument! We were pretty much typing the same thing at the same time lol
Post # 6
I’d do as others have asked. It can’t hurt. If they tell you that they just missed these or that something went wrong and those photos are gone…then I’d probably start getting angry.
I think my photographer will let you have all the untouched images – like absolutely EVERYTHING for a small fee (she usually offers it to clients when she cleans out her archives every few years)
Post # 7
I told my photographer I want a big old flash drive with everything on it! She was happy to do it. Just ask if they can mail you a flash drive with the originals for a small fee. Explain that you really wanted to have those moments captured. If they just plain missed it I’d be upset. That’s kind of a big deal! No wedding photographer would skip moments like that.
Post # 8
Thanks for the advice, bees!
They e-mailed me asking me to select photos for prints, and I responded that I noticed some important shots were missing, listed the specifics (me walking down the aisle, us walking up the aisle, etc.) and asked them to please send us those important moments, even if the quality of the photos are so-so.
They haven’t gotten back to me yet. Hopefully I will find out more soon! I remember them taking photos so I am sure they must have SOMETHING. Thank god for friends and family with cell phone cameras…or else I wouldn’t have a single picture of me with my Dad.
I’m really keeping my fingers crossed. Thank you bees.
Post # 9
If, for some reason, they have them but won’t give them to you, I would (nicely) let them know that you won’t be leaving them a good review before you explore it from any legal angles. Just throwing ideas out there. Because brides deserve to know if their photographer is going to withhold special moment pictures just because they didn’t turn out perfect by their standards
Post # 10
Our photog didn’t give us a single picture of “the kiss.”. I emailed and then they sent like 5…so it all worked out.
Hope it works out for you too OP.
Post # 11
Your post gives me hope! I’m going to resend the must take photos list I sent them before the wedding to remind them of the shots I specifically requested. Since I specifically requested those photos, they should have them, even if they didn’t “get the shot by pro photographer standards”, and I’m sure they’ll send it to me if I emphasize what I am missing
Post # 12
This is so scary since you asked for those specifically before the wedding! I can’t imagine a professional not fulfilling your basic request! Let us know what happens!
Post # 13
Is this the ‘teaser’ sample they sent you? When our photographer put the first pictures up on his own website, I was surprised because some of them weren’t really that impressive, bad facial expressions, random photobomb head, etc. Then when we got the disc with all of the pictures (candids, outtakes literally every single picture (had to be about 500) there were some way better ones ‘buried’ on there! I have no idea why he picked the ones he did to show off.
Hope that’s the case for you!
Also, check with your guests, it’s very likely they were taking pictures of you especially walking down the aisle.
Post # 14
They should have included all pictures and regardless of whether the lighting was “good” that is still YOUR moment and one that you paid for. They don’t have to include it in their portfolio but it is something that they NEED to send to you. I would demand copies of all of the pictures or at least to look at the proofs so you can decide which ones you want.
Post # 15
I hope they have them for you! Are there any guests you could reach out to that would have maybe caught those special moments? Even if it’s just cell-phone quality pics, it’s at least something for you to look back on!