(Closed) Just make it like I asked you!

posted 4 years ago in Rings
  • poll: What should I do?
    Take the ring as is. : (1 votes)
    1 %
    Fight hard and make them remake a new ring : (77 votes)
    99 %
  • Post # 3
    Member
    6361 posts
    Bee Keeper

    blah, this is why I like working with someone local. Yes, you should fight for it to be made correctly.

    Post # 4
    Member
    1128 posts
    Bumble bee
    • Wedding: May 2015

    @Quickiebee:  I would fight for it. It is something you will have to wear everyday, and you requested specific details, in which they did not follow through.  A good company will want to please their customers.

    Post # 5
    Member
    1252 posts
    Bumble bee
    • Wedding: June 2012

    @Quickiebee:  Honestly, I would just ask to have it re-done. If you don’t like it and are not happy wearing it, it’s just easier to request a new one. 

    Post # 6
    Member
    2273 posts
    Buzzing bee

    @Quickiebee:  Do you have the description in writing somewhere?

    I’d maybe make it super obvious and just be like:

    Here is what I wanted and what you said you’d make: *correct sizes*
    Here is what you actually made: *the wrong sizes 

    Post # 8
    Member
    2379 posts
    Buzzing bee
    • Wedding: June 2014

    I’d fight for it.  You have an agreement that you will pay X in return for item as specified.  They have not provided the item to the mutually agreed upon specifications.  That’s pretty much exactly what I would tell them too – “We agreed that the ring would be hammered rose gold, 2mm wide and 1.5mm tall.  This ring is 3mm wide and 2mm tall, so it does not match the agreed upon specifications.”

    Post # 9
    Member
    666 posts
    Busy bee
    • Wedding: August 2013

    If they did it wrong, they should fix it.  And they should do it without a fight if they’re reputable.

    Post # 11
    Member
    307 posts
    Helper bee
    • Wedding: March 2014

    The main problem here is the depth of the ring. You asked for a light ring (normally around 1.3mm) and you are getting a heavy ring (usually 2.1mm). That is completely wrong and 2 depth sizes too big! You will be really unhappy with a ring that deep if you wanted something dainty. You won’t wear it so don’t accept it! You must have details of your conversation detailed somewhere? Even though they are custom-made, they are not what you asked for so they need to fix them. Good luck!

    Post # 12
    Member
    474 posts
    Helper bee
    • Wedding: November 2013

    @Quickiebee:  You are not being picky… you are asking to have what you paid to have made. Being picky would be if you ordered a 2.1mm and you got 2.0. This is different

    Post # 13
    Hostess
    2557 posts
    Sugar bee
    • Wedding: May 2014

    Fight and have it remade so that you’re happy with your ring!!  You don’t want to have a wedding band that you dislike staring up at you forever.

    Post # 14
    Member
    1532 posts
    Bumble bee
    • Wedding: February 2012

    Oh yes – I just hate it when things are done incorrectly and I have to confront them – especially when I know it’s going to be a struggle.

    I’ve even tried to ignore the obvious (a crooked basket) in the name of peace. But in the end – it did not please me. The store (of course) is going attempt to talk you out of changing it – so will the  ring designer – it’s going to cost them more – however – you need to wear this ring for the rest of your life. Not the shopkeeper – you.

    I am so sorry this is happening to you but experience tells me it is worth the hassle. 

    Post # 15
    Member
    5425 posts
    Bee Keeper
    • Wedding: November 2012

    It isn’t what you paid for, of course you should have it redone.

    Post # 16
    Member
    3101 posts
    Sugar bee

    @Quickiebee:  Fight fight fight!  You deserve to get what you asked for in the first place!

    The topic ‘Just make it like I asked you!’ is closed to new replies.

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