Just Need to Vent

posted 2 weeks ago in Home
Post # 2
453 posts
Helper bee

You need to call everyday and basically raise hell until it’s done.

Post # 3
5411 posts
Bee Keeper
  • Wedding: July 2018

Has all your correspondence been via phone call?  If so I would email them now detailing all the calls you have made and all the call outs that have been arranged and have been missed on their end.  They should have no justification to charge you for it being broken when you move out but there is no harm in keeping a record.

I can sympathize with you, the washing machine in our last place would overflow into the sink multiple times, the landlord “fixed” it twice and we even paid for our own plumber to come out as it was still broken.  It was a complete nightmare, we could only wash clothes when we were free to watch the machine and make sure it didn’t flood.

At least you are moving soon! 

Post # 4
453 posts
Helper bee

hikingbride :  And when they say “we’ll have someone call you”, refuse that answer and say you have waited long enough and want to speak to someone NOW.

Post # 5
8428 posts
Bumble Beekeeper
  • Wedding: Dorset, UK

hikingbride :  Ugh. I know how frustrating that is! I rented for years and always managed to find the scummiest landlords and letting agents to deal with. As long as you got a record of when you first logged the complaint you should be fine. Hugs! Not the stress you need right now. 

Post # 6
383 posts
Helper bee

Send an email detailing how many times you’ve called, their unresponsiveness, etc. so that you have evidence in writing that it was them who didn’t fix it if they try to be shady and charge you.

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