Post # 1
About a month ago my dryer just suddenly stopped working. We rent an apartment so we call maintenance. It takes a week plus an second phone call to get them to come out. They say a part needs to be ordered, fine. Now it’s a little over three weeks later. I’ve called multiple times, get a different person each time who for whatever reason can’t update me at all on if this damn part has even been ordered and has no idea when it will be fixed. They always say they will have someone call me and update me and that call never comes. We are moving to a new place later this week. I’m a little worried they will try to charge us if this hasn’t been fixed before we move out but mostly I’m just incredibly frustrated that I haven’t had a dryer for a month.
Post # 2
You need to call everyday and basically raise hell until it’s done.
Post # 3
Has all your correspondence been via phone call? If so I would email them now detailing all the calls you have made and all the call outs that have been arranged and have been missed on their end. They should have no justification to charge you for it being broken when you move out but there is no harm in keeping a record.
I can sympathize with you, the washing machine in our last place would overflow into the sink multiple times, the landlord “fixed” it twice and we even paid for our own plumber to come out as it was still broken. It was a complete nightmare, we could only wash clothes when we were free to watch the machine and make sure it didn’t flood.
At least you are moving soon!
Post # 4
hikingbride : And when they say “we’ll have someone call you”, refuse that answer and say you have waited long enough and want to speak to someone NOW.
Post # 5
hikingbride : Ugh. I know how frustrating that is! I rented for years and always managed to find the scummiest landlords and letting agents to deal with. As long as you got a record of when you first logged the complaint you should be fine. Hugs! Not the stress you need right now.
Post # 6
Send an email detailing how many times you’ve called, their unresponsiveness, etc. so that you have evidence in writing that it was them who didn’t fix it if they try to be shady and charge you.