(Closed) JVL Virgin

posted 6 years ago in Rings
Post # 3
Member
11391 posts
Sugar Beekeeper
  • Wedding: December 2010

I have never pruchased from them but maybe you could call your bank (if you used debit) or your credit card company to see if the order went through!

Good luck dear!

Post # 8
Member
1212 posts
Bumble bee
  • Wedding: September 2012

I haven’t called them but they called me last week. I placed an order and got redirected so submitted again not realizing the first had gone through. They actually called me and left a message ( I didn’t get it till too late, my own fault) checking to see if I really did want two of the same rings. I emailed them to follow up and heard back from them right away.

 

They usually ship within 48 hrs so I’d send them an email too if you are worried. They seem okay to deal with though, and the fact they proactively called me about the duplicate order was good.

Post # 10
Member
1212 posts
Bumble bee
  • Wedding: September 2012

@MissTiger:  No, I only got the receipt page for the second ring. Hopefully you hear back from them soon, nothing worse than waiting!!

 

We did order FI’s ring from them a couple of months ago and that one went fine, showed up in a few days and Fiance loves it if that helps at all 🙂

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