(Closed) Kate Ketzal jewelry…

posted 6 years ago in Accessories
Post # 3
Member
1 posts
Wannabee
  • Wedding: September 2012

@mrs-j-to-be:  Hi there, 

If there’s any chance you may want to return something you buy from Kate Ketzal, I’d get your jewelry/accessories somewhere else. I bought earrings from Kate Ketzal for my wedding. Since its an online store and I couldn’t see the earrings in person, I ordered two pairs, assuming that I could just return one of the pairs. 

Unfortunately, they have a 21 day return policy that begins when you order them. I ordered them on July 29, and they weren’t delievered until August 15. So, when i wanted to return them, the following week, they told me I couldn’t.

Just something to keep in mind; especially since there are multiple similar sites out there that have better return policies!

Post # 4
Member
6116 posts
Bee Keeper
  • Wedding: October 2013

I ordered my cousin’s wedding jewelry from there and I thought they were great! They were well made, definitely not cheap costume jewelry. You can even customize items. For example, one pair of earrings I like has a pearl teardrop but I asked if they can be made with a crystal instead and they said yes! Just keep in mind the return policy as the PP stated…they are located in Australia so it takes about a full week to arrive which does take away from the return time.

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