(Closed) Kay Jewelers Sucks – RANT

posted 6 years ago in Rings
Post # 32
601 posts
Busy bee
  • Wedding: October 2009

I dont like chains i have had the worst service with kays they were rude an very pushy !!!trying get us to fill out credit apps !!!!when we told them we would pay cash for my rings as we had a insurance check(as my orginal wedding set was stolen)..the girl kept asking if i wanted to apply so I could get a better deal or bigger ring we had nice chunk of money to buy ?? She kept showing huge rings when i asked for yellow gold she said why ?? It’s not pretty and doesn’t showcase the diamond !!! zales was no better We purchased a stand in band for my hubby for work it was falling apart after 3 weeks of wear !!!!and they gave me huge issue returning it even though i purchased the service plan !!!! My advice goto a non chain jeweler in your area take the pic off there website bring it with you,they more then likely can get it for you ..and for better price most of the time !!! Sorry you had to go though that but sad to say your not the only person to have had a bad experience with them.

Post # 33
53 posts
Worker bee
  • Wedding: September 2014

I have heard nothing but bad things about Kay. I don’t have any jewelry from them but my cousin had a few pieces and they all broke and had stones fall out! I wouldn’t suggest them at all!!

Post # 34
7430 posts
Busy Beekeeper
  • Wedding: February 2013

That’s crazy that they won’t let you take pictures there. We got my ring at a family owned jeweler, and they were so nice. They let us take pictures, and even encouraged me to take the two rings I was considering outside (by myself!) to see which one I liked better in natural sunlight. I’m so glad I didn’t go to a chain jeweler.

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