(Closed) Planner (DOC) has not responded with quote – Did you experience this too?

posted 6 years ago in Etiquette
Post # 4
Member
2216 posts
Buzzing bee
  • Wedding: August 2012

Not my DOC, but my photographers.   My photographers are fantastic, which is the only reason I’m putting up with their BS.  If they asnwer my emails, they will answer one, but not the follow-up email if I have another question.  I’ve had to call them to get answers.  It sucks, but I think they are young (mid-twenties) and don’t know how to handle their exploding business.  Its going to start turning people off at some point. 

 

Post # 6
Member
201 posts
Helper bee
  • Wedding: September 2012

I couldn’t get venues to return my calls, when I was looking for one.  If I didn’t hear back from them, I took them off my list of potential sites, but it was really frustrating because that eliminated so many places.  I can’t believe that so many vendors don’t return calls to people who are trying to purchase services.

Post # 7
Member
1425 posts
Bumble bee
  • Wedding: March 2013

We’ve had no problem, but we’ve contacted people for quotes and information by e-mail. It gets the fastest response and we like the paper trail.

Post # 8
Member
1115 posts
Bumble bee
  • Wedding: November 2013

All the venues on our shortlist include a DOC, so not that exactly, but I did cut one venue because they wouldn’t return my calls. I left 3 voicemails and sent them an e-mail and they never replied, so I’m not going to have my reception there. If they won’t get back to you when you’re calling to ask about spending money with them, what are they going to do once they have your money?

Post # 9
Member
13014 posts
Honey Beekeeper
  • Wedding: November 1999

Nope.  If I don’t hear back at all (even if it’s an “I’m swamped and will get back to you” email), then I cross them off my list. 

Post # 10
Member
3569 posts
Sugar bee
  • Wedding: April 2013

It’s the middle of wedding season now so I do think vendors take longer to get back to people. However you are being reasonable she should have been in contact sooner and considering the fact that your wedding is coming up soon I think you should be a priority at this point. I would make other plans you waited long enough.

Post # 11
Member
1330 posts
Bumble bee

I don’t understand how vendors get away with this. NO OTHER BIZ would even come close to being able to do this. Yes, I have had prolems with reaching some of my vendors. My caterer, however has been AMAZING and as soon as I get married and taste the food, I am hoping to write a glowing recommendation here on the bee because he is just, totally astounding.

 

Is there any way a friend or relative could assist you with some of the coordination th day of? I considered a wedding planner as well, I hav a lot of little details that need to be executed at certain times, but I talked with my bro who is the Emcee…and it kinda made sense after discussing for him to help out with that.

 

Good luck !!!!

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