Post # 16
Sounds like he was very expensive and very wrong! However, this particular photo is not that bad- only the background is affected. ‘Ruined’ sounds a bit dramatic. But if others have faces covered, that is very bad. Surely on this one if yu really want to you can get him to photoshop the greenery- there’s plenty in the background to work with. You haven’t asked him to correct it but you can ask now. By the way, the way the light catches your hair on the left is lovely.
Post # 17
KatieJo82: You are not overreating, he is trying to get out of his mistake. If you have a camera and you see that in the camera, all you need to do is shade the lens even with your hand. I even do it with my cell phone camera from time to time! I used to work for a wedding photog years ago so am not sure if they still have these, but there’s also a shade type thing you can buy to connect on to the front of your camera for this exact purpose. Sorry, Bee….
ETA: A picture of the shade thingy for the lens, or seriously, use your hand. Not hard, Mr Photographer.
Post # 18
For $5000 the photographer should’ve been able to tell the composition without shooting first and seeing that the sun would create the flare, then proceeded to ask if you are okay with that.
As a PP mentioned they also should’ve used the lens hood, we have one on our GH4 as well as our 7D. For a photographer who charges that much to not be properly equipped is unacceptable.
I would try and get some money back because you are unhappy with them and paying that much and being unsatisfied isn’t okay.
Post # 19
OP you have every right to be upset. I agree with the others, the photographer should have known better and put the hood on. I would also try to get some of the money back and have someone else edit them to your liking.
This is exactly why I was picky about who we chose to shoot out wedding. We own the photos outright and we can edit them and do what we please with them.
Post # 20
Wow. Read your contract, like some have said. But that seems unacceptable to me, particularly for $5000. That kind of money means he should have the equipment and the advice necessary to avoid this. I’m sorry. I can understand why you’re disappointed.
Post # 21
- Wedding: Disneyland - January 2016
I’m so sorry, I DEFINITELY don’t think you’re overreacting at all. We didn’t pay half as much as you did for your photographer and I would be livid if we wound up with photos with so many reflections on them. I agree with previous posters that as a professional he should have absolutely known how his photos would turn out if the sun was becoming a problem and asked you about it/moved to a different location before just going ahead with it. I think you’re well within your rights to ask for a bit of a refund and don’t keep quiet about it when it comes to leaving a review either. This seems like a rookie mistake, not something who claims to be a professional should have made.