(Closed) Letter Punch Design – Suddenly went MIA! Anyone know what’s going on??

posted 8 years ago in Paper
Post # 3
Member
1 posts
Wannabee
  • Wedding: October 2010

We are going through the same thing!  We finalized our Save-The-Date Cards almost two weeks ago and Laura said she would send us and invoice, but we never received it.  I sent her three e-mails and a voice message and have tried to call her several times.  I hope she’s alright. I wasn’t aware that she was sick. 

Post # 4
Member
4 posts
Wannabee
  • Wedding: May 2010

I too am worried! At first I just assumed she was trying to get caught up with orders since she temporarily shut down her etsy site, but now that I haven’t heard from her in over a month (and neither have you girls) I’m thinking it might be something worse…but hoping not. Please let me know if either of you hear anything!

Post # 5
Member
3 posts
Wannabee
  • Wedding: July 2010

I’m checking in/worried too, as I’ve had a similiar experience. I haven’t heard from Laura in almost 3 weeks. The last email from her said she’d send an invoice, but she never did.

Please let me know if you hear anything!! What are your plans for invitations?

Post # 6
Member
115 posts
Blushing bee
  • Wedding: July 2010

WOW! I was wondering the same thing and was beginning to freak out a little. I was in the very early stages of my invites, but was ready to buy… I wonder what happened.

Post # 7
Member
91 posts
Worker bee
  • Wedding: May 2010

whoah… I was also communicating with Laura about designing maps/travel cards for us and suddenly stopped hearing from her. The last we talked, I sent her info. on all our details, location of wedding, date and time, our names… and never heard back from her after that. I had given her the thumbs up to design, and was just waiting to hear back from her. I presume the next step would’ve been my payment and her design.

I emailed her and sent her messages on Etsy and no response. I just looked at my email and the first “Hi haven’t heard from you…” was on 12/4 but some of you girls are saying you last heard from her two weeks ago… so that seems odd to me.

I checked her etsy shop after a few unreturned emails and noticed she had added a listing AFTER I had stopped hearing from her…so it seems she was still “working” and so I sent her a msg on etsy but, again, she never responded.

She was great when we were talking, and I love, love her designs…which is why I (and I’m sure all of you) have tried pursuing her so much. Hope she *is* ok.

Post # 9
Member
4 posts
Wannabee
  • Wedding: May 2010

Hey there! That’s really frustrating and discouraging to hear… I checked her etsy site for negative reviews for that same reason and wasn’t able to find anything either so I’m assuming everybody else has been holding out hope like us! It’s good to hear someone else felt “blacklisted” because I did too! Unfortunately, I haven’t found anything similar because her work is so unique and stylized, but I have found a couple of other affordable designers on etsy that do nice work and are very responsive. Check out VivaLaViolette and 2bsquared. Hope this helps…and good luck, everyone! Oh, and I wasn’t getting updates either…make sure they’re not going to your spam box!

Post # 10
Member
1982 posts
Buzzing bee

Hey, I just looked up this shop to see her work… and it’s gone? Has it been gone the entire time?

I might consider looking elsewhere, ladies! That is not a good sign…

Post # 11
Member
4 posts
Wannabee
  • Wedding: May 2010

Yes, her work has been gone although she had a notice that she was temporarily closing the shop and not taking new orders so she could catch up on spring orders. Now everything is gone! So weird…

Post # 13
Member
4 posts
Wannabee
  • Wedding: May 2010

Nope, she’s always had that site…

Post # 14
Member
6 posts
Newbee
  • Wedding: June 2010

I’ve been working with Laura @ Letter Punch Design (lilribbers on etsy) since the beginning of the year.  I told her I wanted my invitations to be sent out mid-late March as my wedding is in June.  Almost 3 weeks ago she sent me my proof and I emailed her requesting some changes.  That was the last time I heard from her.  Even during the months of January and early February she was VERY slow to respond.  She did tell me she was having troubles with her paper vendor – but that does not excuse her lack or responses.  I hope she is not sick and is ok – but I am beyond upset that she will not respond to me after numerous phone calls and emails.  I gave her until today to get back to me and she has not.  Therefore, I am using another etsy vendor. 

I cannot believe she is letting so many of us down.  I will be sure to tell everyone I know not to use her.  Even if she is sick or too backed up – there is absolutely no reason she should not get back to me to give me a timeline or date or something!  I’m heartbroken as I loved her invitations and my proof was amazing.  If I were you all – I would move on too.  Not worth the frustration – planning a wedding should be fun, and dealing with Laura definitely has been nothing but a headache!

Post # 15
Member
3 posts
Wannabee
  • Wedding: May 2010

I have been having the same experience, and like some of you, I totally thought it was personal! I’m relieved that it’s not, but that doesn’t help with getting my invitations. I had gotten to the point of preliminary design with Laura when she disappeared, but Jamie Konet is turning out to be really helpful! I am just starting the process, but she’s very responsive and confident she can match the themework, which is awesome! I was also really discouraged at starting over especially since I already send the save the dates with this theme! She has a store on Etsy http://www.etsy.com/shop/jamiekonet. She gave me the thumbs up to pass along this info to any of the rest of you who were far along in the invitation process like me! Hope this helps!!

Post # 16
Member
944 posts
Busy bee
  • Wedding: June 2009

I am not using this vendor, and I hope she is okay, but I wanted to let you know I’ve heard of some vendors getting in over their heads and they just drop off the map completely.  Unfortunately that may be the case with this gal.  As hard as I know it will be to find someone else for your budget and your style you wanted, I would suggest you look elsewhere becuase what if she finally responds and takes your money and then you never get your product?  Sad day.

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