(Closed) Life lesson: GET IT IN WRITING (or– don’t believe sales people)

posted 7 years ago in Dress
Post # 3
Member
523 posts
Busy bee
  • Wedding: April 2011

Thanks for the tip! I’m glad you were persistent about it. I probably would have just said okay and been screwed later.

Post # 4
Member
2289 posts
Buzzing bee
  • Wedding: November 2010

Yikes. Good thing that you insisted on seeing a manager! I hope the salesperson got a talking to about store policy.

Post # 5
Member
3176 posts
Sugar bee
  • Wedding: May 2011

Thank goodness you were persistent! Yeesh!

Post # 6
Member
5399 posts
Bee Keeper
  • Wedding: November 1999

Geez, glad you were persistent about that or you would have totally gotten screwed!  And I have to say, I hate when stores pull the “all sales final” business!

Post # 8
Member
46329 posts
Honey Beekeeper
  • Wedding: November 1999

Always ask to see the return policy in writing. There is tremendous turnover in retail sales staff. Even if it is not deliberate on their part, they can give you incorrect information and may not even still be employed by the store when you try to return an item.

Post # 9
Member
648 posts
Busy bee
  • Wedding: April 2011

I get what she was saying about the one bra. They really do only carry one bra made for ladies with bigger breasts because the other one doesn’t provide enough support, but she could have at least let you try it on to make the decision yourself.

This time of year David’s hires a bunch of new people to prepare for their busy season so maybe that was the problem? At least I hope so. The policy is no returns, but you can exchange for a more expensive item (which sucks, by the way).

I’m glad you kept at them and didn’t get screwed over.

Post # 10
Member
7431 posts
Busy Beekeeper
  • Wedding: October 2009

That’s f-ed up, but glad you persisted!! I think its bs that all sales are final there, I think as long as its unaltered in any way they should take it back. I got my first dress from there and ended up getting something else and now I’m stuck with the first dress still!!!  I tihnk the reason they do it is cuz the sales people work on commission, and if you return something they get a charge back and have to pay the commission back

Post # 11
Member
1160 posts
Bumble bee
  • Wedding: May 2011

It is so important for the consumer to stand up for oneself! Thanks for the tip, it’s so true.

Post # 12
Member
6248 posts
Bee Keeper
  • Wedding: August 1900

Thank you for posting this.  I tend to be gullible and I believe people when they tell me something.  I would have been the schmuck who took that sales associate’s word and been screwed over when I went to return the item. 

Post # 13
Member
1664 posts
Bumble bee
  • Wedding: May 2011

Very true… and this sounds like something I would do… and most of my colleagues and friends from law schoo, lol.

Post # 14
Member
7300 posts
Busy Beekeeper
  • Wedding: September 2012

@CorgiTales: Wow! Glad you got it taken care of!

Post # 15
Member
2103 posts
Buzzing bee
  • Wedding: February 2013

Jeeze! This is something I’ve been advised, but seldom do. Thanks for the tip.

Post # 16
Member
5657 posts
Bee Keeper
  • Wedding: February 2012

Good thing you went through with it! You were definitely right to get the manager out there!

The topic ‘Life lesson: GET IT IN WRITING (or– don’t believe sales people)’ is closed to new replies.

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