(Closed) Local Alfred Angelo – *VENT!!*

posted 8 years ago in Dress
Post # 3
Member
6394 posts
Bee Keeper
  • Wedding: September 2011

Aww, that sucks! The lady that sells Alfred Angelo in my area is an angel, but I definitely got yelled at for arriving five minutes early for an appointment at David’s Bridal :/. I don’t understand why bridal shops think it’s okay to be crappy to customers, it’s not like you’re going to recommend them to your friends after that behavior!

Post # 4
Member
206 posts
Helper bee
  • Wedding: July 2012

I can’t believe they acted like that! I would call and ask to speak with a manager. That’s ridiculous! I got my wedding dress from AA and plan on getting my Bridesmaid or Best Man dresses from there too. The one close to me just opened a few months ago and the consultants are amazing. If you don’t mind me asking, what Maryland location did you go to? My Maid/Matron of Honor is in Parkville, MD and I believe the one closest to her is in Glen Burnie (I don’t know how many AA locations they have in MD). If it’s the same one I’m gonna tell her just to get it from mine when she comes to visit.

Post # 6
Member
206 posts
Helper bee
  • Wedding: July 2012

@FutureMrsBPB: I just looked on the AA website and I think the only location is in Glen Burnie. I will tell her to get it from here. Haha thanks for venting otherwise she would have been pissed at the service!

Post # 7
Member
678 posts
Busy bee
  • Wedding: November 2011

I’ve been to the Glen Burnie and Springfield, VA AA locations. I ended buying my dress from Springfield *yay*.  I had mixed experiences with Glen Burnie, my first visit was great (during the week and not busy at all), but on my second visit my consultant keep steering me towards “big girl” dresses after I told her I wanted a fit & flare/trumpet/mermaid/modified A-line, etc.  What really turned me off was when I asked to try on 2083 (the dress I eventually purchased) and they only had it in a sz 12 sample, but THAT isn’t my complaint.  They failed to tell me that the Springfield location did have the dress in a plus-sized sample when I asked if another store in the area had it.

I’m not sure if it was intentional, but I am glad I called the store in VA because I couldn’t get the dress off of my mind!

I suggest trying the Springfield location…it was worth the drive from Greenbelt for me!!  Good luck!!

Post # 8
Member
3981 posts
Honey bee
  • Wedding: July 2011

I had a tough time at the AA by me. I seriously think they need to do some more management control. I love my dress, I love my Bridesmaid or Best Man dresses… I hate the way the company works. I even got a damaged slip from them, they damged it even more when I came it to exchange it, and refused to give me a new one! I had to go to the regional managers and even they refused to do it! I had to go really high up beore somebody “just wanted to be done with this” and let me have a new one… ugh… Sorry about your experience. I wish some other company had my dress so that I could have bought it there.

Post # 9
Member
602 posts
Busy bee
  • Wedding: March 2012

I had a great experience at AA.  Have you tried calling the company to complain?

Post # 10
Member
86 posts
Worker bee
  • Wedding: June 2011

Seriously you should post that on the Alfred Angelo facebook wall.

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