(Closed) *long vent* Had a huge fight with my venue…wedding a month away

posted 6 years ago in Emotional
Post # 3
1798 posts
Buzzing bee
  • Wedding: August 2011

Wow. She sounds very rude. Is there someone above her that you can speak to? Maybe if you tell her supervisor about her behavior that will light a fire under her ass to take care of your wedding. I understand wanting to switch venues, but with your wedding so close that may be difficult and risky.

Post # 5
1798 posts
Buzzing bee
  • Wedding: August 2011

Ugh. That’s awful! I can’t believe how a business owner has NO CLUE about how to treat customers.

Do you feel like you can have your wedding there? or are you relatively sure they will screw it up somehow? If you think you can get through the wedding with them (maybe hire a DOC to supervise last minute details?), then I’d do that and leave them scathing reviews afterwards. That would be the least disruptive/stressful solution

Post # 6
1235 posts
Bumble bee
  • Wedding: July 2012

I dont really think you have a choice. I assume your invites are printed, ext. Plus it would be super hard to find a new venue at this point and you would probably lose a TON of money. I would stay at your current venue but ride their asses to make things happen. In a way the manager is right, it is YOUR responsibility to make these things happen. You need to take the reins and get your wedding ducks in a row. 

Post # 8
314 posts
Helper bee
  • Wedding: May 2012

Man..I really feel for you. She sounds like a real b***. It;s like she doesn’t even appreciate the amount of money you guys are probably going to or have spent at her place of business, much less the importance of the day. It’s a good thing you talked to her brother- atleasthe is aware of your unhappiness. Me, personally I would have been down there in a hot minute for my “appointment” to speak to her. Well, I wish you the best of luck in whatever you chose to do!

Post # 9
2651 posts
Sugar bee
  • Wedding: May 2016

How far away are you from the venue? If not too far drive up and give them hell?
It is not as easy to dismiss someone in person than it is on the phone or via email.

Post # 10
459 posts
Helper bee
  • Wedding: August 2012

EEK! I’m so sorry this is happening to you! That’s awful and how RUDE! How many people are you expecting at your wedding? I fear that changing venues right now may be even more of a hassle than dealing with the headache your venue is causing. First thing I would do after the wedding though is go straight to the owner and make a complaint about the things that has happened…lounge being double booked, being told to wait on making your menu etc. If your wedding is small enough it may be doable to change venues. Will you be able to get your money back from the first venue?

Post # 12
6892 posts
Busy Beekeeper
  • Wedding: March 2012

Has the brother gotten back to you about not having his psycho sister involved? I’d let him know that you plan on leaving reviews too, and they can either be good reviews with a hiccup (crazy sister) or they can be overall not good reviews. His call. (ETA: I realize that sounds a tad like blackmail…Lol.)

I would try and work it out, as I’m not really sure what your alternative is, besides postponing and possibly losing other deposits (like photog, etc).  

Post # 13
804 posts
Busy bee
  • Wedding: September 2012

Be sweet as pie while she holds the wedding over your head and then give her terrible ratings on wedding wire, weddingbee, etc.  File a complaint against her with the BBB if you can.

If you can find another venue, I would consider it.  I’d rather be out $1300 than risk the food being horrible and not served correctly, etc.

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