Loose Diamonds

posted 12 months ago in Rings
Post # 16
Member
2235 posts
Buzzing bee
  • Wedding: August 2018

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@StyledBy:  Hi! Don’t be worried, seriously, they will take such great care of you. If you have any questions about when your diamond will get there, if you want to return it, if you want to buy a setting and have them set it etc just give them a call and they will be very prompt, friendly, and helpful!

EDIT: this entire process was during the height of COVID, and they still managed to have fast turnaround times and excellent customer service! 

I complicated my process a bit by being nervous about buying an SI1 without truly seeing it in person first (it has some small white inclusions near the table) so I purchased the loose stone first. When I got the diamond, within just a few days, it came in a beautiful presentation pod and the certificate was in prisitine condition. I was floored by the diamond’s performance so I called Yadav and told them I loved the diamond and wanted it set in one of their settings, they sent me a 2-day prepaid shipping label, I sent it back in the same boxes (they take great care with their packaging and send it in two priority mail boxes regardless of the carrier) and had my finished ring (in a pretty ring box with a ribbon) within a week. There was a small space between the shank and head that bothered me (I’m such a perfectionist lol) so I called about getting that fixed and, again, they paid for shipping both ways and had it back to me within a few days! I mostly worked with Maytal (she’s so nice!) but everyone I’ve talked to at Yadav was so friendly and helpful.
This is what your diamond will come in! 

Post # 17
Member
13 posts
Newbee

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@newbeegirl:  Wow that diamond is so beautiful!!! Thank you so much for your reply. You are really putting my anxiety to ease. I got a VS1 so it should be eye-clean but the inclusions on the GIA always make me nervous. I’m trusting in the process!! How long did it take you to get it?

Post # 18
Member
2235 posts
Buzzing bee
  • Wedding: August 2018

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@StyledBy:  Thank you!!! And of course, I know I would have felt so much better hearing stories from other people who purchased from them! I’m sure your VS1 will be perfectly eye clean (they just always look so obvious in those hugely magnified HD videos lol). It took about 1 week from when I placed the order for my loose diamond to when it was delivered to my door, however only 2 days of that time was shipping, the other five days were because they didn’t have my particular diamond in-store and they were getting it from another place. If your diamond is actually in their brick and mortar store (your order confirmation should tell you estimated shipping time, mine took exactly the five days it said it would) then you should get it within just a few days. 

Post # 19
Member
13 posts
Newbee

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@newbeegirl:  Yes, it’s so reassuring to hear. I couldn’t beat the price of Yadav, my local was trying to sell me for a few thousand more then Yadav. Plus, there was no tax! Which was surprising and amazing. Mine is not at the brick and mortar store, so it will probably take a bit longer. 

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