(Closed) MAD about dress alteration place. Suggestions?

posted 5 years ago in Dress
Post # 3
46594 posts
Honey Beekeeper
  • Wedding: November 1999

@kate22ca: Sorry, I think this one is one you. You had two weeks after you dropped off your dress , before Christmas, and you never went back, made an appointment or inquired about their holiday hours?

I think it is is pretty much a given that you need to have your shoes before thay start your alterations.

Do they have voicemail on their business phone? If so, leave them a message asking for the earliest appointment that works with your schedule. If not, make sure you phone them first thing Jan 2.

Post # 5
1407 posts
Bumble bee
  • Wedding: September 2014

@kate22ca:  A lot of small businesses close down between Xmas and New Year’s.  That said, it would have been nice of her to tell you of that fact when she told you she had to wait for you to get shoes to do the alterations… it was close enough to Xmas that she should have thought to mention it.

On a lighter note, what kind of shoes did you get?  Are they awesome?  (just trying to distract you from the stress…).


Post # 6
257 posts
Helper bee
  • Wedding: March 2015 - City Winery New York, NY


I totally understand your frustration. It is such a pain to go out of your way for something so major only to end up dissapointed.

That being said, I agree with the earlier poster, you should start calling. Even if the business is closed, there are likely day to day things they will do including check voicemails. Before you call, though, calm down. I know when I try to solve a problem while frustrated it almost never works out in my favor. Ask them if there’s going to be a rush charge, given that they’re closed. See if they’re willing to waive the charge, since they didn’t give you advanced notice of their closing. Perhaps you can arrange a private appointment for the alterations, even while they’re closed?

I’m hoping all the best for you and will be sending you good vibes. Please let us know how it all works out and if you’re able to get in touch with them.


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