(Closed) Mind blown over dress mix-up…

posted 4 years ago in Dress
Post # 2
Member
443 posts
Helper bee
  • Wedding: September 2015

Wow. This is terrible. Document all your communcations with the salon and leave reviews. 

Have you picked up your dress yet? Is it even the right one you thought you bought?

Post # 3
Member
47203 posts
Honey Beekeeper
  • Wedding: November 1999

HBIC:  Which is more important to you- having a dress you love? Or, having a label?

Rather than asking to return the dress, you could ask for a partial refund since you did not buy the label you expected.

Yes, it’s unfortunate that the dress was mislabelled, but in the end, you still have the dress you wanted.

Post # 5
Member
9578 posts
Buzzing Beekeeper
  • Wedding: July 2016

Definitely leave a bad review–misrepresenting the product is not ok.

I strongly disagree with PP who says that it’s nbd since you got the dress you love.  You thought it was a more expensive brand which generally implies more detailed craftsmanship and quality materials.  

If it’s not OK for your jeweler to sell you a gold plated ring pretending it’s solid gold, it’s not ok for a bridal boutique to sell you a big brand name couture dress pretending it’s an atelier level couture dress.  Even if they sell it to you for a not terrible price for what you got.

Post # 6
Hostess
9671 posts
Buzzing Beekeeper
  • Wedding: March 2014 - Chicago, IL

I think the major mistake here is buying a dress without a tag.

Post # 7
Member
9225 posts
Buzzing Beekeeper

Are you sure it’s the exact same one…? It looks like the BHLDN one isn’t a “dress” and it’s instead a separate corset and a skirt. Was the one you tried on like that too?

Atelier Aimee seems to have very similar ones based on the Google.

Post # 8
Member
47203 posts
Honey Beekeeper
  • Wedding: November 1999

No one said it’s nbd. The OP had the dress in her hands, so if the material wasn’t of the quality she liked or the craftsmanship as detailed as she wanted, she would have noticed that. The dress was obviously up to her standards or she wouldn’t have purchased it.

What we are left to talk about are two things:

– was the misrepresentation intentional? None of us will ever know.

and

– what compensation should she receive?They’ve already said they are not going to accept a return as the brand was not specified on the receipt. Therefore her option is to try to get some financial compensation.

The topic ‘Mind blown over dress mix-up…’ is closed to new replies.

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