Post # 17
I highly, highly recommend Arthurs.
My hubby went to every shop and he found Arthurs to be the most knowledgeable and to provide the best service. We went with a Tacori ring and found that you can only order them at Jared’s or Arthur’s. Jared’s was super pushy and woudln’t even give my husband stats on the diamonds. They just asked, “well, do you like it” “Is it sparkly” – duh, all diamonds are sparkly…
Arthur’s was by far the best.
Post # 18
@MsBrooklynA, my Fiance had originally planned on purchasing a diamond from Blue Nile and then getting the setting at Wedding Day (apparently he even had the diamond in hand). Wedding Day would not warranty the ring with a diamond purchased elsewhere. I think that is pretty standard practice.
Post # 19
I’ve been trying to hunt this thread down all day (saw it yesterday just as I was trying to catch my bus)!
We went to Goodman, right here in Rochester. They have great service, and the ladies have bent over backwords for me. The warrenty package covers absolutely everything you can think of. I have 59 diamonds on my ring..every last one is covered.
My cousin who’s getting married next month lives in St Paul and went someplace up there that actually does the service IN SHOP. I can ask her where that was for you if you like?
Here are our rings…
Post # 20
My Fiance got my ring at Shane Co. I was a little ticked that they wanted to charge $150 bucks to set an outside diamond in the setting but otherwise they have been great. I have always had nice people when I have been there, they take great care with cleaning and examining the ring every time I have brought it in and have free rhodium plating and sizing if you ever need it (both I have had done) They also take such nice care to examine the ring and map its unique qualities everytime I bring it in so I always know I am getting MY diamond back. I really appreciate this since my diamond is a family heirloom. I also bought my Fiance ring there and he loves it!
Post # 21
SHANE! Loved them, they were helpful but not pushy, really well priced, and everything you buy from there is covered FOR LIFE, FOR FREE. plus the whole rodium plating, sizing etc thing.
Post # 22
FYI – Shane Co is in bankruptcy. They have been for 2 years. I wouldn’t buy my ring from them. Also, I just went to Arthur’s again to help a friend look for his girlfriend. I’m blown away by their service. And, they don’t work on commission – so they aren’t pushy.
Post # 23
I got my e-ring (the band) at Osterman Jewelers in the Mall of America at their Michael Werdiger event. I’d HIGHLY recommend those events because you can choose a stone and choose the band and they will make your ring right there on the spot. It turned out great. However, we had some bad experiences with Ostermans and Kay (which are owned by the same people, including Jared) when it came to getting my wedding band… check out my post titled “Kay Jewelers DISASTER! I’m not sure what switched, but I’d still go back to Osterman’s for future purchases.
The first time I went to Wedding Day I had a great experience (I agree with the person above, though, that it sucks they use fake stones in the store, so you can’t actually see what it’s going to look like with a real diamond). However, when I went back, the customer service was SO bad. I walked in and didn’t get greeted for a HALF hour. Then, I asked to see a ring and they handed it to me then the girl disappeared for another HALF hour. I set the ring back down on the glass and told the cashier that it was there then stormed out. If you’re looking to spend hundreds to thousands of dollars, you’d think you’d get some great customer service.
Post # 24
Stroll out to the Albertville Outlet Mall. We got our rights at Ultra Diamonds there. No joke we got both our rings for $500 total, get compliments all the time on them. Great service and warranty.