- 5 years ago
- Wedding: August 2014
I have had my ring for 1 1/2 weeks now. I stalked Weddingbee for MONTHS looking at different rings, styles, and deciding what stone I wanted for my center. This is my contribution for a girl or guy browsing this website, doing research.
I will tell you, I get lots of compliments on this ring. However, I am afraid to take my ring off to show people when they ask, because the setting is so messed up it is embarrassing.
My ring is style ENG823. It has an equivalent 1.5 carat round with halo and a split shank band. Here is the link
The stone: BEAUTIFUL! Breathtaking, sparkly, everything I could have hoped for. It does have a warmth to it. I love the warmth, I feel that it makes the stone look more natural. If it was a perfectly clear stone, I think it would look too glassy and fake/cubic zirconia-ish.
The setting: BAD!!!!!!!!!!!! There is poor craftsmanship work on my setting. If I could go back in time, I would have asked my boyfriend to buy the stone and I would have take it to a local jewelers to pick out a setting. There is also cosmetic defects on the inside of the ring. Who sees the inside of your ring??? NO ONE. But, my point is I never would have picked this setting out of a store if I had seen it in person. My setting does not reflect craftsmanship shown on the website.
I am in the process of trying to get MoissaniteCo.com to fix my ring. I e-mailed them on their FAQ forum and they sent back an address to correspond with. I e-mailed that address two days ago with the Warranty #, but have not received a response yet.
As things progress – whether my ring ends up getting fixed, or whether I end up having to get it fixed on my own, I will update! I do have faith that they will try to make it right, since my problems with the ring are obviously manufacturing problems and not something that I did to the ring.
Pic 1: I am wearing a pink cardigan, and driving in the natural sunlight. This is what people mean by refraction. I love that the stone looks different in various lighting and has slight reflections. This is not for everyone’s taste though – so I am just being as honest as I can!
Photo 2: This is one side of the ring where the split shank was not “cut” through all the way. You can also see how uneven the split shank is, almost like someone freehanded the cut. 🙁
Photo 3: Here is the other side for comparrison. The split shank is cut through all the way….but too far. It may be hard to tell from this photo, but the cut lingers to a small point. (In the online photos of this ring, the setting has a square end in the split shank. I would be happy with a pointed end – I just want both sides to be symetrical)
Photo 4: Back side just to show how uneven the split shank is
Within 3 minutes of posting my review I got a response from MoissaniteCo.com.
If you would like to send it to us, we would be happy to take a look and see what modifications we can make. It is a hand made jewelry item and the original molds are also hand carved. Hand made jewelry by nature has small imperfections, and perfection we are not going to be able to promise. But please send it back, and we will do our best.”
I remain hopeful that they can fix the imperfections in the ring. I will keep you updated! 🙂