(Closed) Moissanite not being able to "handle" sizing/heat?? *semi-rant*

posted 4 years ago in Rings
Post # 2
281 posts
Helper bee

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oliviapxo :  I’m sorry you encountered a rude salesperson. I’m not totally surprised with their attitude; it could be due to the fact that it was moissanite or simply because you didn’t but a ring from *them*. Whatever the case may be, it’s still unacceptable. How about researching if there is anyone in your area that sells moissanite and then taking the ring there to have sized? I may be wrong but I’ve never heard of moissanite rings being unable to tolerate sizing beads. 

Post # 3
86 posts
Worker bee
  • Wedding: July 2017

“Then the sales girl comes back and says they can’t put sizing beads or anything to it because its moissanite and it can’t withstand heat like a diamond. “

Just wanted to say this is nonsense.  Moissanite can withstand HIGHER temperatures than a diamond.  Therefore either the “jeweler” is ignorant or a liar.

Post # 4
2618 posts
Sugar bee

It doesn’t sound like he had much experience working with moissanite, which would have made me uncomfortable having him do any work on the ring. That plus the fact he told you it was not white gold, without bothering to check.

At any rate, not all jewelers will be comfortable working with moissanite. I’d recommend calling around to several local jewelers first to check, so you can save yourself time. Also ask about their policy in case of damage to any of the stones. Many jewelers will not accept responsibility in the case of damage of a stone they didn’t provide.

Post # 5
171 posts
Blushing bee
  • Wedding: October 2013

Girl, once i took my CZ cocktail ring (9k gold) to get resized and had zero problem with that.I am not sure, but It seems that they also didn’t take out the stone, just resized the ring with the center stone and pave stones. Everything worked out well. I believe there should not be any problem with moissy.

Post # 6
2548 posts
Sugar bee
  • Wedding: May 2017

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oliviapxo :  I don’t know anything about moissanite heat tolerance, but I do know about ring sizing because I’ve done it as work in the past. If moissanite is heat sensitive the sizing balls could be a legitimate issue just because of the direction the heat has to be applied to the ring at, but actual sizing should not be an issue because with actual sizing you work with the face of the ring pointing down and only apply heat to the back of the shank, angling it up and away from the setting. Gold oes not transere heat fast enough for a sizing done this way to cause excessive heat on the stone, plus in situations of heat sensitive stones the setting can be protected with asbestos putty. I would say that jeweler is either inexperienced or like you said being  stuck up ass. Pro tip from someone else who looks younger than they are, call them in the phone before going in, get the info n whether they are able to do what you want or not that way before even going in, and then when you do go in start with “we spoke on the phone” its sad to have to do shit like that to avoid instant appearance judgement, but it does help.

Post # 7
1440 posts
Bumble bee

If they don’t sell moissanite than I can understand them not wanting to touch the ring – they aren’t trained with the stone so they wouldn’t want to do any damage. 

However, they can just be honest about it.

Post # 8
107 posts
Blushing bee

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oliviapxo :  Jeweler shop….full of crap! After all that I wouldn’t trust them with anything…they don’t seem to be very knowledgeable. Find another…good luck!

Post # 9
1613 posts
Bumble bee
  • Wedding: May 2018

I wouldn’t want to give them my money anyway. If you live in a big enough town, you can find another jeweler.i got mine resized at a customjewelry shop and they were awesome, so I’m going back to get my moisseys set into my wedding band.  I asked them about it and they were very happy to do whatever I asked. Give your money to a business that doesn’t give you flack for your stone choice.

Post # 10
5559 posts
Bee Keeper

Its a shitty jeweler that a. won’t make any money on sizing beads or b. doesn’t know how to work with moissanite.  Any way you slice it-they handled that situation unprofessionally.  ALL they had to do was say they do not work with moissanite. 


Post # 11
4835 posts
Honey bee
  • Wedding: April 2013

View original reply
oliviapxo :  I actually had a similar experience.  I was at a small jewlery store and was shopping for a wedding band and also hoping to get my e-ring sized.  My e-ring happens to be palladium and moissonite.  I know that not everyone can work on palladium, so I made sure to mention this.  The jewler had no problem with the palladium, but he got really upity about the moissonite.  With an almost digusted look on his face he said something along the lines of, “I can’t work on that, who knows what will happen, it will probably melt.”  He was really rude and snobby about it.  

We talked about it a little more and I kept a positive tone and eventually said, “well, I chose it for my engagement ring becuase i really love it and think it’s beautiful.”  I think he eventually realized he was being a total dick.  Eventually a more tactful employee took over.  He told me that he thought it woudl be safer to get my ring sized at a jewler that used some sort of laser technology and recomended a shop down the street.  At that store they did the appropriate “oohing and ahhing” over my ring and treated me like a valued customer.  And we ended up finding the most incredible wedding band for my DH there!

It always makes me a little mad thinking about the snooty jewler, but I actually did end up buying my wedding band at that store.  At the end of the day they had really beauitful stuff that was different than anything else I could find.  Hopefully they’ve become more open minded over the past few years.  And I do think it was just that one guy, not everyone in the store.

Post # 12
4066 posts
Honey bee
  • Wedding: February 2009

If they are that uneducated with it, I would not want them working on my ring anyway.

Post # 13
8600 posts
Bumble Beekeeper
  • Wedding: September 2015

It doesn’t make sense, if the stone was heat sensitive they could just take it out while working on the ring then put it back in. If you ring just has side stones and it’s an eternity is resizable. I would try another jeweler 

Post # 15
796 posts
Busy bee

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oliviapxo :  I have moissy center stones and got sizing beads put in. My jeweler said that Moissy can handle heat like diamonds can, however, you’re supposed to cool it down more slowly than with diamonds. If not, it can become kind of foggy or something. They heat up a different color–so there’s no question about what it is when heated up. 

Find a different jeweler 🙂 S/he may have been snobby or may have been annoyed that you didn’t buy from them or may have not been equipped/educated in working with Moissy and instead of admitting to that, they just shooed you away with nonsense.

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