(Closed) Moissaniteco.com

posted 5 years ago in Rings
  • poll: How satisfied are/were you with Moissaniteco.com's customer service?

    Very satisfied, would buy from them again!

    So-so

    Very unsatisfied, stay away!

  • Post # 2
    Member
    227 posts
    Helper bee
    • Wedding: October 2018

    Fiance and I decided we wanted to go the custom route with moco, but just getting a quote was like pulling teeth. I was pretty underwhelmed while communicating via email and it took forever just to get the quote. And I know not everything is smiley faces and exclamation points (being dramatic) but the conversation always seemed kind of cold. I think there’s a different between being professional and seeming cold/bothered. We found the ring we liked from an Etsy seller so we decided to just pay a little extra and go that route. If you’re looking to just order one of their existing styles I’m sure it’ll be ok! Reviews with them seem to be pretty split. I’ve seen quite a few bees have problems getting issues resolved, but I can’t speak from a personal experience.

    Post # 3
    Member
    371 posts
    Helper bee

    A while back my husband and I split up for a bit and in a moment of anger I sold my rings. 🙁 

    Anyway, we can’t really afford to replace the ring with a diamond the same size as what I had, so we decided to go to the moissanite route. I just received my ring, ordered from moissnaiteco, a few hours ago and couldn’t be happier. The communication from the company throughout the whole process was great and the ring is everything that I wanted. I would definitely repurchase from then again. 

    The ring you’re looking at is gorgeous! Here’s mine – 

    Post # 5
    Member
    227 posts
    Helper bee
    • Wedding: October 2018

    View original reply
    Jessica Deal :  I haven’t actually received my ring yet! I should be getting it this week or next lol. The seller is Rosados Box, they have an actual store in Chicago too I believe. Even though I didn’t need to order a custom ring bc they had exactly what I wanted, they were super friendly and answered all my questions promptly! I know someone personally who got their ring from them and they love it. They have all their warranty info in detail on Etsy too! I’m hoping everything goes smoothly, I’ll probably post an update once I get it bc I don’t see much about them on here and I know it would have been helpful when I was looking 🙂

    Post # 6
    Member
    1967 posts
    Buzzing bee

    View original reply
    Smoochism :  ohhhh  It came! Congratulations ! Your ring  turned out beautiful and your stackers look great with it!

    Post # 7
    Member
    371 posts
    Helper bee

    View original reply
    redearthlady :  yes! Thank you!! I am so in love with it! 

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