(Closed) MoissaniteCo has done it again…

posted 7 years ago in Rings
Post # 19
954 posts
Busy bee
  • Wedding: November 1999

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@akirasan:  I wouldn’t even tak to those fuckwits anymore.  Call your credit card company and have the charge dropped.


This is beyond ridiculous…did I get this story right?  You ordered a ring.  You wore it for what, 4 hours, and the damn thing shattered on a piece of WOOD…then MoissyCo asks you to send it back, insured, so again, YOU have to pay out more money to send back this piece of shit?


No.  Just no.  Don’t even deal with those morons anymore.  The lack of service on their end is unbelievable, and the fact that you had FedEx up your ass today regarding taxes is unforgiveable.  

Post # 20
6354 posts
Bee Keeper

Pretty sure what they are doing is illegal, a form of fraud.

I’ve seen other bees make reference to this practice of theirs before. I don’t know how they’re getting away with still doing it.

Post # 23
982 posts
Busy bee
  • Wedding: June 2013

 You get what you pay for. Frown Sorry this happened to you.

Post # 24
87 posts
Worker bee
  • Wedding: August 2014

This all sucks!  🙁

Post # 25
5398 posts
Bee Keeper

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@JaneyDcat:  +1!

OP if you can get a refund, we can probably help you find a better quality ring within your budget!

Post # 27
4304 posts
Honey bee
  • Wedding: November 1999

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@akirasan:  Wow, they said that to you?

This pretty much confirms that I will never buy anything from them again & will be getting moissanite somewhere else in the future.

Post # 28
34 posts
  • Wedding: June 2010

🙁 this is horrible!

i was hoping to order from them but after hearing all the bs you have gone thru I’m hesitant.

why does it cost so much to send a ring back for repair? Insurance? You think they woulda pay that cost…



Post # 31
1041 posts
Bumble bee
  • Wedding: December 2013

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@akirasan:  Wait, so did moissyco figure out they messed up on something before you ever called Fed Ex? I can’t imagine how annoyed you are, and I’m sorry you are in this situation.

It really sucks to hear this kind of stuff about moissaniteco. Fiance bought my e-ring from there without a problem, and I always planned on buying future jewelry there. Now, I have seen so many stories with problems from them, I just can’t ignore it

It’s really hard to defend Moissanite when companies which sell them keep messing up.

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