(Closed) Moissanitejewelryshop.com

posted 4 years ago in Rings
  • poll: What is the Best Moissanite dealing website to buy from?
    www.moissanitejewelryshop.com : (1 votes)
    6 %
    www.moissaniteco.com : (16 votes)
    94 %
  • Post # 2
    233 posts
    Helper bee
    • Wedding: August 2008

    That’s a beautiful ring! I’m sure I’ve seen another bee with that setting. I can only let you know my experience with moissaniteco, that’s where I got mine from and they are beautiful, good quality rings with clear stones. Maybe even try betterthandiamond forums too 🙂

    Post # 3
    4 posts

    I can’t speak more highly of moissaniteco.com.  I emailed Chris with so many ridiculous questions and he always responded quickly, with a plethora of information.  We ultimately purchased an 8mm Forever Brilliant and I’m in LOVE with it!  I realize this post was made 5 months ago, but I pray that your fiance made it home safely, or will do so soon 🙂

    Post # 4
    37 posts
    • Wedding: October 2013

    My husband bought my engagement ring from Moissanite Jewelry Shop.  They were great to work with and I love the box my ring came in.  My wedding ring was from Moissanite Co and they were great, too! 

    Post # 5
    86 posts
    Worker bee
    • Wedding: April 2015

    I just want to make a point about Moissanite Jewelry Shop. I will never shop there again. I have just gotten done with a 2 month long saga with them, and finally I have received my refunds (yes, 2 refunds). They caused me a lot of stress, waiting, anxiety, hope, disappointment.

    Thankfully, I did receive all of my money back from them. But I wasted 2 months and countless emails back and forth, and heard many excuses and lies as to why my ring wasn’t shipping out, etc.

    And getting a refund for my first order that I returned was a nightmare as well — after 4 weeks I had received no refund. I told them I was going to open a dispute in Paypal to get things resolved, and then I got my full refund that day.

    Needless to say, I will never order from Moissanite Jewelry Shop again. Unreliable, unprofessional, inexcusable.

    Post # 6
    521 posts
    Busy bee
    • Wedding: January 2016

    mynx:  Im having the same issue with refunding as well. 😑 I thought I was just impatient!

    Post # 7
    86 posts
    Worker bee
    • Wedding: April 2015

    skplue:  I thought I was just being impatient too! How horrible that you’re in the same boat as I was! I feel sorry for you — what a bad company Moissanite Jewelry Shop is!!!

    If you paid with Paypal, you can tell Moissanite Jewelry Shop that you will have to open a dispute with Paypal, and then they should refund you. If they don’t at that point, open a dispute. Then Paypal becomes the mediator between you two, and they might freeze some of the MJ Shop’s assets <– that’s what MJ Shop doesn’t want.

    Also, there is a BBB page for their store: http://www.bbb.org/losangelessiliconvalley/business-reviews/internet-shopping/moissanite-jewelry-shop-in-los-angeles-ca-100058851. I am going to leave a review there. You can file a complaint on that page too. 


    The topic ‘Moissanitejewelryshop.com’ is closed to new replies.

    Find Amazing Vendors