(Closed) Moissy Co vs BTD

posted 8 years ago in Rings
Post # 3
1513 posts
Bumble bee
  • Wedding: August 2012

@Aamitchell51:  If I were you, I would order a wax model of the ring you want from moissyco. The models are available for all their rings and are made with the exact same casts used for the real rings. Plus, if you then order the ring, moissyco will even credit you the cost of the wax model! Excellent customer service, right there. 

If the model looks ok, I would then go ahead and order from moissyco, because their rings are returnable (unlike a custom ring). Even if the worst happens and you don’t like the finished moissyco ring, you can still return it for a reasonable restocking fee and then try the custom route. Just be sure your moissyco order isn’t considered custom (special size or metal) because I don’t think they accept returns from custom orders, either. 

In answer to your first question, yes, I have seen people post that they had various problems with their moissyco settings. But I’ve seen more people post that everything was perfect (which is somewhat impressive because people are more likely to post a negative review than a positive one. So the abundance of positive reviews indicates a very high level of customer satisfaction).

As for where to get the gemstone itself, I don’t think it matters since they’re all enhanced by the same company (BTD). Everyone is out of stock right now anyway. Personally, my DH bought two loose Amora moissanites from moissyco…I think mostly because we were originally thinking of buying a moissyco ring. We were very satisfied with both the gemstones and the customer service (DH returned one gemstone so he experienced their hassle-free returns process). Plus, they offer a loyalty program so he’ll get a discount on his next purchase. 

ETA: I just checked BTD and saw they now offer two different color grades for the Amora moissanites. If moissyco doesn’t offer the color grade you want, this would be a good reason to buy from BTD instead. 

Post # 4
1627 posts
Bumble bee
  • Wedding: July 2012

I’ve purchased from MCo with decent results, their prices are fair and you will get a nice ring.

Some people I know have had anywhere between one to multiple issues with either quality, customer service, or both, resolved well most times, and sometimes not.

Another option would be to e-mail Schubach’s with a link to the ring you are thinking of, including size, metal choice, center stone size, etc., and see what they quote you (usually they price match!). I suggest them because I’ve yet to see any issues with their quality, and if you can get the same or slightly higher quality ring for the same price, why not? Certainly it would be a bit easier to click and purchase from MCo, but e-mailing them is a far cry easier than going the custom route. Also, Beth, who works for Schubachs, has an excellent eye and will pick out a fantastic center stone for you! It would be a FB instead of an Amora, but since neither are coated I think that may not  be a problem (this coming from the girl who HAD to purchase an Amora because I thought the FB was skeevy, only to find out later it was due to something with the polishing and that most FB stones are just as pretty as the Amora ones, especially the ones Beth picks!).

Good luck!

Post # 6
1275 posts
Bumble bee
  • Wedding: June 2014

@Aamitchell51:  Schubach can custom make you the setting and you can send your stone to them for setting. 

This is what I did, and I was very happy with them.

Honestly, just from what I’ve heard about some customer service issues, I’d pay a little extra to not go with MoCo.


Post # 7
9721 posts
Buzzing Beekeeper
  • Wedding: March 2014 - Chicago, IL

@Aamitchell51:  Are you going for the Amora Gem or the Amora enhancement?

Post # 9
975 posts
Busy bee
  • Wedding: March 2014

I’ve no experience with MCo’s custom ring services but I will say they make a quality product.

Post # 10
19 posts

Hi Aamitchell51! Did you receive your ring yet? I would LOVE to see some pics! I have been eyeing the David Yurman inspired rings on Moissaniteco….  but REALLY want to see a “real” pic instead of the pro pics on the website. Don’t worry…. I won’t be getting the exact same ring! I’m thinking white gold or palladium, round brilliant with tulip prongs. :) Please show your ring!!!!  I really want to see a “real life” picture of the split shank David Yurman inspired rope/twist ering! :)<br /><br />

Post # 11
926 posts
Busy bee
  • Wedding: October 2014

Lol I deleted my response because Im sure you have your ring by now! PICS!

The topic ‘Moissy Co vs BTD’ is closed to new replies.

Find Amazing Vendors