(Closed) My alterations place stained my dress

posted 6 years ago in Dress
Post # 3
Member
5428 posts
Bee Keeper

Talk to the manager/supervisor and complain before your next fitting. This requires a discount if you are still keeping the dress.

Post # 4
Member
4352 posts
Honey bee
  • Wedding: August 2013

@HappyBride827:  Did you photograph the stain? I know you might not have thought of it, but if you have pictures of the stain not being on the dress, and then pictures from the next fitting where it was on the dress, it might help your case. I would ask the place for a discount on the alterations if the stain is still visible. They will me much more willing to oblige if you can prove its their fault via pictures.

Post # 5
Member
306 posts
Helper bee
  • Wedding: June 2013

I would call and speak to a manager– someone who will take your complaints seriously. They will want to know- I’m sure- What you expect the resolution to be…

Post # 6
Member
24 posts
Newbee

You can take them to small claims. Take pictures with the date. Could it be burn marks?

After they are done I would take it to the cleaners. Make up is like a greese stain and need a special cleaner. Are you sure they did not have someone try it on. They should have ins. to cover that.

Post # 8
Member
24 posts
Newbee

@HappyBride827:  

The dry cleaner can tell if it is makeup. Sometime it can be the sprat tan.

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