(Closed) My diamond is loose….

posted 11 years ago in Rings
Post # 3
11324 posts
Sugar Beekeeper
  • Wedding: February 2011

Well make sure he checks wherever he bought it, usually they’ll have some kind of warranty. Often, there are lifetime warranties that will cover this forever as long as you get it inspected/cleaned every 6 mo or so. Barring that, you should probably look into getting the ring insured. You can do it through your home or renters insurance generally, and it will do the same thing as a warranty. As long as you keep getting it checked, it will protect you from loss (like if the diamond falls out, it will replace it!).

Your diamond should NOT be moving at all in the prongs, so you definitely need to get it fixed. I wouldn’t wear it until you do, because if you lose the stone and you don’t have a warranty you’re SOL. Not sure how much it will cost to get it fixed I’d guess $100 or less.

Post # 4
1514 posts
Bumble bee
  • Wedding: August 2009

Your diamond should not be moving.  Get it checked before it falls out ASAP.  Like the previous person said, usually the jeweler where you bought this should take care of this as part of their warranty.  I would also strongly suggest the insurance as well.  I have read many horror stories on this site about people’s rings and then it wasn’t insured – it’s heart breaking.

Post # 5
355 posts
Helper bee

um my diamond actually fell OUT three months after i got it. we took it, and the diamond (which i found in a panic at a very important business meeting) back to helzberg where they sent it out to be put back in a tightend. apparently this NEVER happens, but obviously with the two of us it has! they offered to let me choose a different ring, but i declined since we bough the right there since that’s where i fell in love with it. since its a pave setting i have to remind them to clean it a certain way or stones in the sides fall out. my ring is a joy, let me tell you! hopefully yours can get tightend and you can be done with it…

Post # 6
1230 posts
Bumble bee
  • Wedding: May 2010

That is not good. Your diamond should definitely not be moving in the setting. Like the others have said, take it into the place where your Fiance bought the ring and see what they can do about it. And definitely get the ring insured. It doesn’t cost very much at all and it is something you should definitely do.

Post # 7
389 posts
Helper bee
  • Wedding: July 2010

what kind of prongs are on your ring?  even if your ring is white gold, the jeweler should have used platinum prongs to ensure that the diamond wouldnt get loose…have them check that asap!! because white gold is softer than platinum, this might be the reason!

Post # 8
2434 posts
Buzzing bee
  • Wedding: September 2008

I would NOT go to Kay’s.  I got a ring for my sister there and the pearl fell out half a dozen times.  Finally they said they wouldn’t fix it anymore.

I took it to the local jeweler I use (where hubby got my ring) and he said the setting was all wrong and that’s why the pearl kept falling out.

I would first take it back to the place your Fiance purchased it.  The stone should not be loose ever- but after only 4 months, they should fix it free of charge.

If they won’t, ask around to friends and family if they have a jeweler that they trust and have had good experience with.  Then take it there.

Post # 9
1044 posts
Bumble bee

I would take it to a local jeweler to get fixed and make sure that you watch them as they fix it.  I’ve heard of jewelers asking people to leave their diamond rings overnight only to have them switched!

Post # 10
1900 posts
Buzzing bee
  • Wedding: June 2010

What type of setting is your ring in? Is it prong-set? If it is, and you do have to pay for it (you shouldn’t have to if it’s new), it will be very inexpensive to have the prong tightened or built-up if need be. But, I wouldn’t wear it until it’s fixed.

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