(Closed) My “diamonds” testing as Moissanite

posted 3 months ago in Rings
Post # 2
Member
2437 posts
Buzzing bee

I feel terrible that this has happened to you on several different levels, but first and foremost is your absolute right to having something beautiful and meaningful on your finger. Please don’t let this annoying and troubling experience spoil the joy of your engagement.

As long as you are committed to getting satisfaction for this error, you will come out on top.

Blessings and best wishes.

Post # 3
Member
281 posts
Helper bee
  • Wedding: February 2020

There have been a few negative posts from the company you got your ring from.    Sometimes it is best to go to a real jeweller that has had many years exprience dealing with gems. 

Post # 5
Member
79 posts
Worker bee

Can we see your ring please? or tell us the style number?

Post # 6
Member
641 posts
Busy bee
  • Wedding: September 2018

You should return the ring with a geologist report and get your money back. Three seperate jewelers don’t lie. If it’s within the return period I would just return it out right. The company should have offered you your money back as soon as you told them that their diamonds didn’t test as diamonds. You paid for somethng they didn’t give you. 

Post # 7
Member
644 posts
Busy bee

Nope, I’ve had my moissanite test as a diamond (obvs an older technology of the tester), but diamonds should not be testing as moissanite. Especially on three different testers. I’d get my money back. Is Chris going to pay for you to take it to a gemologist?? If not, I’d return it and get it elsewhere, where you get what you asked for and paid for.

Post # 8
Member
282 posts
Helper bee
  • Wedding: June 2018

Couple questions, are they tiny stones? Are you going to chain stores, or actual jewellers? 

If they are tiny stones, the little reader thing might not be able to get an accurate reading on them. 

If you are going to a “mall” type store, they might not have the expertise to advise you properly. 

 

Post # 11
Member
253 posts
Helper bee
  • Wedding: July 2017

What a beautiful ring! I’m so sorry you’re going through this. My gut tells me if 3 different tests wouldn’t identify them as diamonds, they likely aren’t. I’ve heard of the opposite happening, but not of a diamond testing as moissanite. If they aren’t, do you intend to keep the ring regardless or return it? Considering the situation, the company should offer any remedy you want. Whether that be a full refund, or a refund of the difference for not getting the diamonds you paid for. 

Post # 12
Member
267 posts
Helper bee

hissoon :  If those are not diamonds, this is a huge deal. That is outright fraud. Get the geology report, and if they are not diamonds, get your money back. If they want to be hard-headed about it, file a claim with the Better Business Bureau.

Post # 14
Member
253 posts
Helper bee
  • Wedding: July 2017

hissoon :  I certainly hope it’s a mistake too. I’ve never taken mine to be tested, but I just don’t see how so many separate tests (with so many stones) would be inaccurate. I also second PP that they need to be reported regardless of if they offer a refund, BUT.. I would wait until they have done so to file a complaint. Otherwise, I don’t see them helping you. 

 

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