(Closed) My dress came in…

posted 7 years ago in Dress
Post # 3
4352 posts
Honey bee
  • Wedding: August 2013

I would tell them to order a new one. Getting blood out of clothes is really difficult.

Post # 4
774 posts
Busy bee
  • Wedding: September 2012

I can believe she got blood on your dress!!!! Look over it again really carefully, sometimes when lace, or a dress is new it might have some strings left over on it. If you can pick them off no biggie. But if the lace pulls when you do, or there is holes in it I would demand they order you another!

Post # 5
2822 posts
Sugar bee
  • Wedding: December 2012

Accidents happen, but I would want a brand new dress.

Post # 6
85 posts
Worker bee
  • Wedding: December 1969

Yep, I would demand another dress.  The consultant probably suggested getting the blood out because the new dress might have to come out of her pay.  If the lace looks all wonky, definitely talk to the store manager.  Wedding dresses are expensive enough as it is–you deserve one in pristine condition.

Post # 7
1458 posts
Bumble bee
  • Wedding: October 2012

Ask for a new dress! That is totally the consultant’s fault and I would freak out wearing a blood-stained dress, even if the dress was cleaned and you couldn’t see it. They should be able to rush order it for you and cover the cost since it’s their mistake. 

Post # 8
339 posts
Helper bee

Stuff happens.  As long as they make everything right I personally wouldn’t be worried.  Or maybe ask for a discount on something else if you felt like you needed to be compensated.

Post # 9
1092 posts
Bumble bee
  • Wedding: October 2012

Ew ew ew ew I’m sorry no I would NOT accept a dress with freakin’ BLOOD on it, even if the stain came out!!!  I’m pretty easy going about gross stuff, but a stranger’s blood is NOT something to be messed with.

Talk to a manager, ask for a new dress, that is just gross. 

Post # 10
19 posts
  • Wedding: May 2012

I literally gasped while reading this and read it outloud to my fiance.  She needs to give you a huge discount , but if i were you id demand a new dress.  please contact the store manager about this and let us knowhow it went.  im so sorry you had to go through this, and you need to get some type of discount even if you get a new dress.  keep your head up

Post # 11
3041 posts
Sugar bee
  • Wedding: May 2010

A cut on her hand couldn’t have gotten too much blood on it, right? If it were me, so long as the cleaning got the stain out, I’d be fine with it. Also look on the inside of the dress too. However, you could ask for a discount since you had to leave without the dress & will have to go back in later.

I wouldn’t complain to the manager just yet, the poor consultant probably feels awful. I’d give her til Monday & if you don’t hear from her, call her on Tuesday & go from there.

Now if it was a lot of blood, that’s different!

Post # 12
399 posts
Helper bee
  • Wedding: September 2013

I feel bad for the you in this situation, but my god- I feel so awful for the consultant as well.  Everything probably got progressively worse for her- cut, then maybe having the dress taken out of her pay, and then the guilt. If I were in her position, I would have also been in tears at the end of the night.

That being said, I’m sure the shop will either get the stain out (and give you a discount on alterations and such for the problem) or order you a new dress asap. But, because of my empathy with the consultant, I’d urge when you call on Monday to avoid harsh words like “demand” and negativity towards the consultant when speaking with the manager. You can be firm but still make it known that you know accidents happen and aren’t trying to sprinkle blame around. Not that you would, just- oh man, having worked in a service industry makes me sympathize so much!

Post # 13
118 posts
Blushing bee
  • Wedding: February 2012

I’m a phlebotomist, so that wouldn’t really bother me. I’d definitely make them clean it or order a new one. That’s just straight up unsanitary.

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