Post # 17
I would start, as others have said, by comparing the measurements she took when you ordered with the designers size chart. If there is no reasonable justification for ordering a 10 (and reasonable would mean that your largest measurement matched a 10 on the chart, there is no other reason to do this), then I would say defensive or not she needs to take the dress back. It doesn’t feel good to have to be threatening with wedding vendors, but let her know that you will reveal the name or her shop and her behavior if she doesn’t. It really doesn’t matter whether she can do the alterations, it’s making you uncomfortable and that’s not fair. You are spending a lot of money and it’s your wedding!! The second best would be if she did your alterations for free or at a discount. But really, it sounds like she’s getting you to pay for her mistake.
I bought an Indian outfit for my shower, and the woman assured me alterations would be no problem and that she’d include them for free from the best tailor in the area. Well the alterations are turning out to be more involved and expensive, and she’s tried at different stages to get me to 1) not take the bust in (which would make it look v. unflattering), 2) split the cost with her, or 3) go to a cheaper tailor. I said that none of these things were part of our original agreement. And either she can refund my money or pay for the alterations…which is what she is now doing. She tried to get some sympathy from me, but I was like c’mon, it’s my wedding and we had an explicit agreement, and it was already pretty expensive.
I’m sharing this story to let you know these things happen, but that doesn’t mean you have to sacrifice your sanity or your appearance. I really didn’t like having to be so demanding with the woman either, but I realized that she was not really being professional or treating me with respect, so it made it easier. I was very polite and said I understood her situation, but nonetheless I had paid for a certain thing and I wasn’t getting it. I was not okay with that…a lot of her business is by word of mouth, so I know her reputation is very imortant to her.
Post # 18
First, I really appreciate all of your comments!
The saga continues…I called Judd Waddell corporate to try to talk to them. The guy was pretty rude, and after some explaining he said that a) they only talk to stores and b) if that was the dress size ordered, then that was the one they made. Basically, I’m not getting any help from them…humph! is all I have to say about that!
I talk to my Mom and she is planning on going into the shop to look at her dress that she bought for the wedding and compare shoes. She is going to try to sit the shop owner down and leverage with her. I hate to send her on the mission, but I’m hoping she might be able to get through to her a little better. I totally agree that we should have to pay limited alterations or none at all. We’re looking at the cost of my sister’s alterations for her wedding gown, and we’ll probably bring up that price.
To answer some of your questions, no, she never went over the size of the dress with me. I’ve been to her so many times (and she knows the size that I normally wear) that I depended on her "expert" judgment. I don’t want this to get ugly at all (especially since my dress is in her hands) but I do hope we’ll be able to compromise on this. My Mom has all these conspiracy theories now that my dress is actually the sample dress, so she’s even going to (slyly) ask to see it to. I would really hope she’s being fair to us. I’m going to try and look on the bright side that it’s going to look even better now that it can be altered right to me (thanks indecisivebride!) and use the extra fabric in a neat way (thanks driftslikesmoke!).
Y’all are great, and I’ll keep you updated on what happens. Maybe I’ll just start eating a box of Krispy Kreme doughnuts everyday 🙂
Post # 19
Ugh, I’m so sorry you’re in this situation! It must be so frustrating!
I was wondering the same thing as some of the other ladies about if they had gone over your sizing when you ordered the dress. I was between sizes when I ordered mine and had a long discussion with the sales consultant before I made my decision. I ended up going with the larger size to alter down, mostly because the bust was where I was worried about fit and I never lose weight in my chest.
Anyway, I wouldn’t be surprised if your mom was right and the dress you got was the sample not the one ordered for you. This happened to my coworker’s sister and they had to fight to prove it. I’d at least check to see the sample, so you can confirm that this dress isn’t it.
I think at least you’re right–look on the bright side, the dress will be fitted exactly to you and look amazing. And great tip on using the extra fabric for a clutch or other accessories.
Good luck to you!
Post # 20
I hope your mom is able to get some good information for you! You have a good plan with looking up your sister’s alterations cost, but I’d still recommend that you get something in writing this time around re: the costs and what you expect it to look like at the end. You can trust her all you want, but this is business, not personal, and if she’s a professional, she should understand that you need some reassurances that your gown will be right for you on the big day.
Good luck, and keep us posted!
PS – Do you have any pics of the infamous gown? I’d love to see what we’re working with! 🙂
Post # 21
Hey everyone! Great ideas – and yes, I will most definitely make sure anything we discuss and agree on is in writing!! I am attaching a picture of the dress haha, on a model, but if you can’t get it to upload, go to http://www.juddwaddell.com and it’s dress #13 in the collection. There’s some lace at the bodice – so that’s another worry is how she’s getting that back on there (again, breathe, and don’t freak out)! I’ll let y’all know what happens, but thanks again!!
Post # 22
To reassure you, I think that the alterations can be done by a good seamstress. Since it’s lace and not beading, there isn’t a fixed size of the embellishment (if that makes sense). It’s not like they’d use a tighter lace pattern in a smaller size, you’ll just have less of it across the bodice. Taking the lace off and sewing it back on again should not be an issue (especially since you are going down in size, even if there is some damage at the seams it’ll just be cut off). My biggest concern would be the hem b/c it’s scalloped, and it looks like there is no seam at the waist (can’t tell b/c of the sash). Nonetheless, since there’s so much extra material I think the lace can be taken up from the top, taken in at the waist, and it can all still work out perfectly.
All that said, I think you need to verify that she did not make a mistake in ordering you a 10 before you agree to altering it…you shouldn’t get taken advantage of by this woman, least of all b/c you are a loyal customer!
Post # 23
This makes me a bit nervous! I ordered my dress last month, and I am a street size 2-4, and they ordered a 10 for me as well. I am on the taller size (5’9") but it still doesn’t sit quite right with me.
I mentioned something about never thinking I’d be ordering a size 10, and they said ‘oh, well a French 10 is actually more like a 6’. Okay, better, but I’ve never even bought anything in a 6…
The only thing that makes me feel a little better is that the sample dress fit me almost perfectly, and it was a 10. They (and I) double checked it too. I would hope that if anything, the sample would be bigger than normal from being stretched out.
One more thing to stress out about!
Post # 24
@walkunafraid- I wouldn’t be too concerned if I were you. What designer is your dress by? I’m a 0 or 2 in American sizes, and my Amsale dress is an 8 or 10 (I can’t remember) and is running tight. The American size scale (4, 6, 8 etc.), is relatively new, and a lot of wedding gown and couture designers use older sizing scales. To give you some perspective on varying dress sizes, I’ve also lived in Ireland, where I was a UK size 8, Italy where I’m an Italian 40 or 42, and in the rest of Europe I’m a 36. So as long as you feel confident the store took good measurements I wouldn’t be overly concerned.
Post # 25
If the shop ordered the wrong size because of lack of attention or incompetence (even temporary, as I know you’ve done successful business with them before), they should be responsible for the costs of fixing it, whether that’s ordering a new dress in the <span class="Apple-style-span" style="font-weight: bold">right size for you, based on your <span class="Apple-style-span" style="font-weight: bold">measurements, (even though the designer won’t take it back–that shouldn’t be <span class="Apple-style-span" style="font-style: italic">your problem, and the shop can sell it on the sales floor as a sample…) or not charge you for the extra alterations. I would definitely get an estimate for the alterations ASAP–in writing!!!! And not let them add a single penny! Looking forward to your progress!
Post # 26
@carrieitly–Mine’s a Cymbeline. I haven’t seen many brides with this designer, so I don’t know how they typically run. The bridal shop I went to has impeccable reviews, so hopefully they know that they’re doing!
It’s definitely comforting to hear from other size 0-4 brides who had dresses ordered in much larger sizes! Especially considering that most of the more popular dress brands seem to run only a size or two small…
Post # 27
@walkunafraid– Cymbeline makes gorgeous dresses! They’re so decadant! Which style is yours?
Here is a size chart for Cymbeline gowns:
Besides the hips (which I wouldn’t worry about as the most important fit areas of a wedding gown are bust/waist, the hips can be brought in more easily as long as there’s fabric) Cymbeline seems to run within an inch or so of Amsale ( http://www.scarlettscloset.com/store/pc/viewContent.asp?idpage=124 ), and like I said, while I’m a 0 or 2 street size in America my Amsale is a 8 or 10.
Looking at these size charts, I’m fairly certain they’re British sizing, and a British 10 is an American 2/4.
Most important is that the shop you went to has such a good reputation, I’m sure they know what they’re doing and perhaps the peculiarities of altering your particular dress.
Post # 28
@carrieitly–Thanks for that link–it’s very informative! My measurements were 34-27-37, which I guess puts me at a 10 for bust, 8 for waist, and 6 for hips. Interesting considering I’m hardly busty! That chart definitely makes me feel better though.
My dress is the Agadir. I love it so much! I haven’t seen anything else like it, and I know my fiance will be quite *excited* to see me coming down the aisle in it 🙂
Post # 29
@walkunafraid– he’s going to be giddy seeing you walk down the aisle- that dress is stunning!
Glad the chart helped- there you go… the store ordered the outside measument for your bust knowing that they can take in the waist and hips if need be!
Post # 30
oHH!! this is a horrifying situation — I’m so sorry! Please keep us up to date on what happens! I would definetly get something IN WRITING about the alterations the next time you go.
Post # 31
Oh no! I hope you can get it figured out.
According to the measurement chart for my gown I should’ve ordered a 22! I’m on the bigger side but nowhere near a 22 the sample I tried was 18 and it fit great so I ordered an 18. From 4 to 10 is a huge jump. This might def. sour your relationship with the owner.