(Closed) My dress was stolen out of my hotel room. :(

posted 8 years ago in Dress
Post # 17
130 posts
Blushing bee
  • Wedding: August 2014

I am so sorry you are going through this!  I’d inform the hotel that I am spreading the news of my experience on social media, blogging websites, and newspaper outlets.

Post # 18
2655 posts
Sugar bee
  • Wedding: September 2014

@Tess63110:  I would talk to a lawyer! You should be able to see the footage.

Post # 19
293 posts
Helper bee
  • Wedding: September 2012

That’s terrible! If only you and your husband had keys to the room then logically it was a staff member at the hotel. Which would make sense if they don’t want you to see the tapes. I would tell the media. Go to the local news station. I’m sure no one would be booking a room at that hotel knowing that their clothes could just go missing!

Post # 20
1802 posts
Buzzing bee

Agree with PP’s, it seems likely that it was an employee.  Is the hotel part of a chain?  If so, put in a call to corporate.  If corporate gets wind of a story like this, I guarantee you that fires will be lit under this particular location’s staff.

Post # 21
46 posts
  • Wedding: October 2013

OMG. Please talk to a lawyer and try to get a court order for them to not delete and turn over the footage. I would sue, sue, sue. And, not because I’m sue happy. But, because it was probably an employee and they don’t want to the word out. I would also write up reviews on Tripadvisor and Hotels.com about what happened and send a letter to coprorate You may not get your dress back, but at least they would know.

Pretty dress. And, it looks like you could have worn it again without looking bridal.

Post # 22
2953 posts
Sugar bee
  • Wedding: September 2014

@Tess63110:  That’s a bunch of horse shit! I’m sorry that happened.

Post # 23
3292 posts
Sugar bee
  • Wedding: September 2010

Whaaaat? That is so strange! I would try to force them to offer some kind of compensation.

Post # 24
188 posts
Blushing bee

Ive heard of this happening but it happened hours BEFORE her wedding!

It was a very touching story actually. 


Also, there was another story of a bride not particularly getting her dress stolen but not being able to get it from the bridal shop that she purchased it. 

A woman purchased her dress at a local bridal shop, while waiting serval months for a phone call to set up alterations, none came to her. She then later found out that the shop had closed its business, filed bankrupcy and she could not get a hold of the store owner. 

Post # 25
6549 posts
Bee Keeper
  • Wedding: October 2014

I can understand them not wanting to turn their security footage over to a private party, but if you go to the police— and I think you should— they would likely turn the footage over to the cops.

Post # 26
357 posts
Helper bee
  • Wedding: December 2012

Wow! That is completely riduculous! I am so sorry to hear this.  Hopefully you can escalate your complaint within the hotel chain to headquarters and receive some kind of compensation for your loss, though nothing quite will make up for the sentimental value.  Someone at my venue stole my veil, obviously not as huge as a dress but it still cost me 400$ plus, I loved it.  Sorry OP 🙁

Post # 27
486 posts
Helper bee
  • Wedding: May 2014

@Tess63110:  Oh man! You poor girl!! Unfortunately, those St. Louis Police don’t care about robberies. I had 20+ things stolen out of my apartment. They got GREAT fingerprints, but I’ve NEVER heard back from them…ever again. It sucks.

Post # 28
1056 posts
Bumble bee
  • Wedding: November 2013

wow that is insane! What hotel was this?? 

Post # 29
4231 posts
Honey bee
  • Wedding: August 2013

Obviously covering for an employee. I’m not sure what else you can do but I would try to escalate the situation. I feel sick for you. I’m so sorry. I really hope karma bites this person in the ass. 

Post # 30
5136 posts
Bee Keeper
  • Wedding: September 2013

@Tess63110:  My husband works in insurance, you can file a claim against the hotel. Do it soon before too much time passes. He gets claims like this all day long

Post # 31
1410 posts
Bumble bee
  • Wedding: February 2014

@Tess63110:  oh. my. gosh. I would be LIVID. Get a lawyer to write a letter or place a call to the manager. Raise hell. Someone STOLE YOUR WEDDING DRESS from their hotel, and they aren’t even worried about it? Theft should be a huge issue to a hotel, and their reluctance to show you footage is pretty obvious. Tell them you will be coming down with a police officer and your lawyer to review the footage. That might be enough to make them budge. 

I am so sorry this happened to you. I know police have other things to deal with, but they absolutely can handle this for you. Be firm and inststant. Who knows? Maybe you are not the first theft at this hotel. 

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