- 8 years ago
- Wedding: April 2010
Hey guys so I decided to order a sample “90 chocolate satin overlay from Efavormart.com. The fabric is not bad is just need to be pressed or steamed out or something, but OMG OMG THE HEM IS AWFUL! The hem was already falling out and the corners were already fraying on the fabric because it was not hemmed properly and I just got it yesterday via UPS. I contacted their customer service via chat and honestly I don’t think its that they are rude they just don’t know how to type in a proper manner via chat. The lady said I would still be charged the 20% restocking fee and shipping. I mentioned it was damaged and she said to return it and they will determine if it was originally damaged. I really don’t trust that because I’ve heard other brides mention things about returning it and still not getting a full refund. If you order these just be prepared to fix the hem’s in one way or another. And don’t bother trying to return anything. I just order one of cvlinens.com so well see if that was is any better.I’ll post it here later and let you know if they are any better! I hope it is! If anyone has any suggestions on were to buy these that are good quality let me know!