Post # 1
So to start this off my florist (whom I booked in October 2009) sent me an email it read…
We have not heard back from you since our last email, and we wanted to make sure you knew that we are hoping you will come to our beautiful shop to meet about your wedding in August! We responded that we do not recommend gardenias anytime in the summer here, and that grape hyacinths are not available in August either, but we can design a gorgeous floral theme in other summer flowers, giving you the same look and feel. We can certainly work within your budget. Please do give me a call at the shop so we can plan a meeting here in Sedona.
Not only have I booked with her, I also paid HALF my total already…. should I be offended?
Post # 3
No I don’t see anything wrong with this email. She is being honest with you about the choice of flowers for your season/region. I hate it when I see people with flowers that look like crap because the flower wasn’t in season or it was too hot in their region so they wilted.
Be glad that you are hearing from them. I have two vendors who don’t return emails and phone calls.
Post # 4
Not offended by the flower advice, I actually took that advice and I already booked with her, with different flowers and signed a contract to that affect…. in October.
She’s asking if I’ve found a florist yet is how I’m reading that.
Post # 5
… um, yes. I would annoyed, and also worried! I’d call them up tomorrow and tell them “hey, um, I got this email but… I already paid half of my total. Has there been a mix up?”
Post # 6
I’m unsure why you’re upset. My florist is an exclusive vendor with my venue, and I can barely even get him to respond to emails. When he does (*WEEKS* after I emailed him), there’s no “sorry for not getting back to you” or anything. I had to practically beg him for pictures of what our centerpieces might look like, and his price vs his examples very much do not match up in my mind.
Post # 7
@redherring…I am gathering that Azin is upset b/c the e-mail reads like they are SOLICITING her business when in fact she is already a customer….a paying customer at that.
@Azin…I would definitely give them a call and find out if the e-mail was sent out by mistake…maybe by someone who wasn’t aware that you actually already chose them?
Post # 8
Oh! I was reading it like a “We’re uncertain of exactly what you want to do – let us know if this idea is okay” sort of email. Perhaps I’m so desperate for actual communication from my florist that it’s clouding my perspective In that case, I’d definitely call the shop – it sounds somewhat like a form letter that they’d send to any prospective client. Just make sure that it was, indeed, a mistake.
Post # 9
Ok mistake corrected, I emailed her and this was her response:
Yes, you did. OMG….I am working from a very large, but old list of inquiries. I am so sorry AZinAugust. You are all set.
Panic attack averted! :o)
Post # 10
Glad she seems appropriately appalled at herself!
Post # 11
That’s reassuring that she replied right away and seemed embarrassed about the mix-up!