(Closed) My hair got dyed the wrong color! Help!

posted 3 years ago in Beauty
Post # 16
489 posts
Helper bee

I would definitely be complaining to the salon and asking for your money back. As everyone has said, you cant go lighter without bleaching so she did something wrong from the start. Did she do the black to try and fix it?

Anyway I wouldnt be trying anything at home aside from washing more frequently. Go to a reputable place at minimum for a consult and they should give you some advice on how to fix it.

all the best 🙂

Post # 17
65 posts
Worker bee

I’m no expert colorist but having had my hair colored lighter (platinum blonde, honey blonde, strawberry blonde) for years, I understand a little bit of the processes of coloring. You can have your hair colored lighter, it means that while peroxide in the mix is lifting your own pigment, the color adds a tint. I have reddish pigment in my hair so my colorist chooses to mix in some pigments to counteract that. What did the mixture look like you had applied to your hair?

Personally, I would not use any box/home use products as it can make things worse. These products are very strong to assure results for all customers and that means results with any type of hair. For finer or previously treated hair the results can be really damaging. Especially right after having coloring done. I had a bad color and cut experience about 3 months before my wedding day – I also turned orange. While having the color washed I realised something was off cause the colorist went to talk to her colleague, who then came over to look. They whisper talked and then the colorist said she’s going to do a ‘tint’ masque to add pigment. Then I just knew she f**d up. I shouted out to my friends for help, did some research, read reviews and ended up seeing a new hairdresser 2 weeks later. She was amazing and fixed my hair. I knew right there and then she was going to do my wedding hair. During those 2 weeks I had between colorings I used deep cleansing shampoo, moisturising and nourishing conditioners to nurture my hair.

I know it’s really tempting to reach for a box color in the supermarket but is it worth the risk? In my 20’s I learned that no, it is not. That was when I bought a box bleach and ended up with stringy hair. Had to cut 10 inches off my bra strap length hair. It was devastating.


*edited to correct grammar

Post # 18
3882 posts
Honey bee
  • Wedding: November 2016

primavera :  I agree completely!

I’m really sorry this happend to you bee – she definitely had to use bleach if it turned out lighter.  I agree with PP to avoid the box dye and find a reputable colorist to fix it.  It can be really difficult to match someone’s natural color exactly (mine is a very ashy dark blonde that no one has been able to match exactly) but she should have been able to get very close.  I do not have grey yet, so I can’t advise on the demi permanent vs permanent discussion.

Post # 19
4231 posts
Honey bee
  • Wedding: September 2015 - Hotel Ballroom

I have been the vistim of a few ‘colouring accidents’ over the years! Though none were close to my wedding, they were all quite traumatic!

Every reputable salon would do a colour correction (usually) free of charge or at the very least super cheap. Go back and insist they fix it…even demand to speak with the manager if you have to!

Good luck and keep us posted!

Post # 20
4983 posts
Honey bee
  • Wedding: January 2017

Your hair color disaster could be due to many factors. You could be on medication or vitamin that react with the color, a product or shampoo/conditioner could have had an adverse reactions with the color.  It could have been a semi/demi color but the wrong shade which *can* lighten the hair if she used anything higher than a 9 volume developer. It happens. Your greys went brighter, your hair probably just has a lot of warm underlying  pigment  so the red/copper tone came to and gave you those hot roots and highlights.  I recommend  you make an appointment at a highly rated salon to get it fixed. Bring your extensions; they might not be  able to color your hair back to what it used to be and might have to color the extensions to match.

Good luck!

Post # 21
4983 posts
Honey bee
  • Wedding: January 2017

snowflake8 :  color corrections  tend to cost a lot more. It’s never cheap. It takes a lot of  time and you never know what you’re going to get (as a colorist). It’s time consuming and costly. I don’t recommend she goes back to this salon.

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