This is going to be very long but I wanted to update this thread as there was a lot of things that happened after the initial post above… All of the notes with the **’s are my personal thoughts in between what he wrote in his email.
The DJ who actually did the ceremony called me and proceeded to tell me that he had a lot of issues trying to get payment from Rob Clark… He told me that rob told him that he had a bigger wedding to go to that day and called him a FOUR DAYS before my wedding to ask him to do our wedding and NEVER told us. He also told me that Rob had not paid 5 other DJ’s hes done this with AND Rob said it didnt “Suprise him that we didnt want to pay because Jews are very hard to deal with because they do not pay when the affair is over .”. After My mom heard this she wen balistic and emailed him.. as she was the one handleing alot of my planning since I didnt live in Ga. anymore..Below are the emails between my mom and Rob…
I just got a call from your friend from (The other company) about payment. First I understand that you have stiffed 5 other DJs . Second as far as you not paying him because I said he was bad, that was because of you. You never gave him instructions on what he was suppose to do that is why he was bad, that my friend is your fault.Telling him that the groom did not get back with you was far from the truth.. Third you booked two events and you wanted the one that paid more so you supplied this DJ without my knowledge. Fourth I understand you are very big in the Jewish community and you like doing Bar Mitzvah I will make sure that the very raciest remark that Jews are very hard to deal with because they do not pay when the affair is over is put in every synagogue and temple bulletin in Atlanta
You called this man on Wednesday night and we spoke to you on Thursday and you never mentioned a word. You went over the whole wedding with gsu02olliff on the phone on Thursday and even stated you could not wait till Saturday night, so again another lie. You did not mind taking the business even though you knew before hand you were not going to be the DJ. Again another lie. WE had no contract with you (since you said you didnt run on contracts) remember, so as for pay that you owe that gentlemen you will have to pay. I did not hire him you did . I have saved all the emails from both gsu02olliff and I . If you would like to make this a small claims court issue please feel free.
Do not have your friend or you contact my daughter or me again . What right did you have to give numbers out and since you told the other DJ I gave you a Five Hundred deposit again another lie, then that is his and we are even.
Mrs gsu02olliffs mom,
I do not wish to pursue this any further beyond this email but I did want to clarify some issues that are simply not true and are very troubling to hear. First of all, let me offer my sincere apologies for any stress that was caused. That was never my intention. There were several areas in which there were mix-ups on my end. First, the procedure that I use for the contract is that my contract is online. The procedure is that the client goes online, prints it off, fills it out with the appropriate information, sends it in with the retainer, then I sign a copy and mail/fax/scan it back to the client.
** Which he never told us after 6 months of talking with him**
I have a new Office Manager that keeps track of those things and I had understood from her that had been done. Therefore, in the communications about getting the contract, I had her looking for that copy (that she and I each assumed had been sent in) and thinking that as soon as she located it I would send it back.
**Never informed us he never received it again in 6 months of contact**
I have learned now that I was looking for something that wasn’t there because I now understand that you were looking for me to send you the initial contract. She had recorded your event in the calendar and I again assumed that the retainer had been sent in. That was a simple misunderstanding about what paperwork existed. My Office Manager had assumed that she must have just misfiled the information. Again, my apologies for that confusion.
When I encountered an emergency that day, I did what I thought to be the most responsible thing I could do: I made arrangements to have another seasoned professional DJ — someone with whom I have worked for many years, and someone I would trust with my own daughter’s wedding — to make sure that you were provided with professional and capable DJ/MC services for both the ceremony and reception. That is one of the benefits of being a part of a DJ association and having a strong network of colleagues.
I had provided to him all of the pertinent information that, to my knowledge, I had been provided. All of the files that my Office Manager had were provided to Bill. I went over all of the pertinent music and special songs for the ceremony and reception.
**Which he messed up and told me he didnt have**
Between Bill and I, we purchased additional tracks to ensure that all of the songs listed on the agenda planning forms were in place. I had every confidence that things would go off without a hitch.
In hindsight, I should have called to fill you in on the developments, but I was hoping that I would still be able to be there for at least part of the event. I am truly sorry that I did not maintain better communication with you during that time.
I have paid Bill $800 — obviously 100% out of my own pocket. He provided the services, went above and beyond what he normally may have been expected to do — but did so because of the personal friendship and collegiality that he and I have shared over the years.
**He didnt really do much at all and we had to ask him to play music other then frank senatra type music at the reception**
I am quite concerned about 2 issues that you brought up in your email. First, the statement that I have “stiffed 5 other DJs.” I am not sure where you got that impression but that is absolutely not true. And again, I have made sure that Bill has been paid.
** His “good friend” Bill told us this information **
But far and away the most troubling statement you made in your email was “…the very raciest remark that Jews are very hard to deal with because they do not pay when the affair is over…” I have no idea where that perception came from or how that could EVER have been attributed to me but that is categorically UNTRUE.
** Again his “good friend” Bill told us this **
I have NEVER made such a comment nor would I ever! I was absolutely sick to my stomach to think that ANYONE would EVER attribute racist comments like that to me. I fight against racism passionately. My closest friend in the world is Jewish; I have a deep love and appreciation for the Jewish people; I have spent time studying in Israel and remain committed to supporting the country and its political and cultural ideals — supporting through a variety of means: through involvement, activities, and financially; and one of the elements that I am most proud of is being able to ensure that DJ/MC services for Bar/Bat Mitzvahs are catered in a way to ensure a strong connection between the significance of the ceremony and the celebration of the reception. I have no idea how you ever would have gotten the impression that I would say something like that but that is NOT TRUE and I would respectfully ask you to NOT go spreading false information like that.
This is what I do to support my family, my children. I take great pride in the wonderful reputation that I have earned over the years. I am very sorry for the frustration that you experienced but to try to RUIN my business by spreading false information is unfair and would dramatically affect my ability to provide for my family.
There are many things that I wish I had done better and I have already re-vamped the whole filing system with my Office Manager to ensure that this mix-ups over documentation does not recur. I am increasing my quality control over that process and will ensure that I am more regularly monitoring that whole part of the business. And I have learned a valuable lesson in making sure to have better communication.
As I said earlier, I have no interest in pursuing this any further other than making sure that false information and false statements are not spread. If you are comfortable with paying absolutely nothing for having received experienced, professional DJ/MC services, with every effort having been made to make sure the event was the best it can be, then that is your choice.
Please accept my apologies for any and all frustrations. I wish you and your families the very best. Gsu02olliff and Darling Husband, I wish you a lifetime of happiness.