(Closed) My MOH dress won't zip up!

posted 5 years ago in Dress
  • poll: What would you do?

    Try to lose a dress size by mid-August

    See if a tailor can let the dress out

    Complain to the bridal salon

  • Post # 2
    21 posts
    • Wedding: December 1969

    Well, they should have taken your measurements regardless to have on file. Also, with sample dresses they tend to stretch as time goes on (due to so many people trying them on). The store did you wrong by not checking your physical measurements against the actual measurements of the dress size via the catalog. But, what’s done is done with that… 

    So, your best bet is to go back to the store and explain the situation. Ask them roughly how much extra fabric is in the dress seams for it to be let out so that it fits. And, see if the sample does still fit you, is there an option to trade your ordered dress in for the sample dress. 


    This happened to me with one of my bridesmaid dresses, but it was because I gained weight. My seamstress did not have enough fabric to let out from the sides to make it work and was going to use the excess fabric from the bottom hem to attempt to make panels in the sides of the dress. Luckily, I called the store first and explained the situation (at this point I had went through my fittings and it was literally 2 days before the wedding) and they allowed me to bring my dress back and pick another sample off the floor. This only worked because my gf had us all wear the same color but different dress styles. It was a nightmare. Be glad you have months to figure this out! I had less than 48 hours haha!

    Post # 3
    8375 posts
    Bumble Beekeeper
    • Wedding: May 2009

    Definitely let the salon know what’s going on, because they may have a better way to handle it. Worst case scenario, can you wear it as is but pinned and unzipped for those last two inches? If you have long hair, will it cover that?

    Post # 4
    31 posts

    View original reply
    Brielle :  hey

    Go in and ask if you could try on the sample dress. Than if it fits perfectly ask them why the dress you have received is not fitting you at all. 

    I think they have got the same dress but one size smaller and put the wrong tags on it. Doesn’t happen often but sometimes it does. 

    I don’t think you should try and lose this weight! If all your clothes are fitting like normal to me it would be unhealthy and unwise.

    Honstly I think the shop will want to help you particularly if you can try the sample dress and it fits. 


    But it all fail go to a dress maker and they will help you to. They are amazing. 

    Hope it work out for you. 

    Post # 5
    1595 posts
    Bumble bee

    View original reply
    adnama :  

    The store should have taken your measurements before ordering, but I would go back and explain the situation to them…if they give you a hard time, try on the original sample again to prove you didn’t gain weight. 

    Post # 6
    4134 posts
    Honey bee
    • Wedding: October 2015

    View original reply
    adnama :  This happened to a friend of mine. She tried on a sample dress at David’s Bridal and bought it based on that size. When it came in, the dress was much, much smaller than she had ordered. She brought it to their attention, but they insisted it was a size eight and the dress she tried on was a size eight. Typically, the samples can be rather stretched out as who knows about many girls have tried them on and stretched them out. My friend had hers taken out and all was well. 

    I don’t know if you necessarily need to lose weight. I’d take it to a seamstress first and see what she suggests. If it’s as simple as undoing a seam and giving you a bit more give, then you’re fine. I would absolutely bring it to the attention of the store as well because they may be unaware that there is such a stark difference in sizes. I’d even bring it back to hold it up agianst the sample you tried on. If there is indeed a two inch difference, there may be something off with this dress, but either way, inform the shop. If they are aware that this is something that happens (as in, the sample is much bigger than the actual dress that comes in), they have a duty to give people a head’s up prior to ordering. 

    Post # 7
    2402 posts
    Buzzing bee
    • Wedding: May 2016

    My seamstress always tells me that formal dresses can be taken out a size (or two depending). I would take it to one and have them look at it. They should be able to tell you if it can be taken out (though not how much until they do it). It is more expensive to take a dress out than take it in, though. So this isn’t your best option if you are on a budget. 

    Have you tried to argue with the store about the difference? Is the sample still there? If so, you could try it on again and then you would have a damn good argument for a re-order on them. Even if it’s not, it’s worth a try to have them change it out. 

    You could try to lose the weight. It doesn’t sound like it’s that much, but thats such a stressor. This would be my last course of action, since it’s not guarantee. If you go this route, make sure you have a back up plan (ordering another dress in time, getting it taken out, having sides put in extra).

    Post # 8
    912 posts
    Busy bee
    • Wedding: June 2017

    View original reply
    adnama :  samples can be stretched out since everyone tries them on… they should have measured you and ordered the correct size. I would take it back and ask for an exchange. You still have time for the right dress to come in. 

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