- 6 years ago
- Wedding: October 2012
I hired a very talented graphic designer to design my invitations, save-the-dates, programs, etc…. For my invitations I used a company in Dallas/Frisco (after a failed attempt at Kinko’s/now FedEx) called Edwards Printing for my invitations. They turned out beautifully and were reasonably priced. I can’t say enough good things about them.
Then, it was time to print my save-the-date magnets. I read raving posts/reviews about Vistaprint & my graphic designer had also successfully ordered from them before. I bought 2 different groupons & placed 2 different orders. Everything I uploaded/ordered was custom, so I can’t attest for their pre-designed formats…. After I ordered the magnets, I ordered the envelopes on http://www.cardsandpockets.com (Vistaprint requires you to print something on the envelopes & I wanted to use a beautiful custom stamp) and addressed about 130 of those before the arrival of the magnets. The magnets arrived and I was so disappointed. They were bigger than I thought and more importantly the quality was very poor. The thickness of the magnet was pretty darn flimsy and the pic that was in our std had been distorted in the printing process. I also ordered 2 different custom thank you cards & labels (for our pocketfolds). I upgraded one of the cards to linen, and there were striations through our design/pic on the back.
I’m pretty sure their customer service is outsourced to possibly Jamaica, because almost everyone has the same accent. I called to complain and 5 phone calls later, I have been promised something each time that has been broken. Their follow through is very poor. The only positive thing I have to say is that I re-ordered my thank you cards and upgraded to the highest quality and they look great.
I had to end up tossing the std’s in the garbage, and ordering new ones at a local store here in San Antonio called moon mippy. I’m anticipating the arrival of the std’s any day now, as I paid for rush delivery, but the staff has been great so far. I have seen someone else’s std magnet in person, and it looked beautiful!! I’m kind of freaking out because technically (or according to etiquette, rather) I should have sent them out months ago. Our wedding is 10/27, so we are less than 5 months out now! I hope that it will still be okay to send them out.
Here is the contact info for the great companies I have worked with (just in case : ) )
Stone Oak: 210-495-9100