(Closed) My Photographer is MIA!

posted 7 years ago in Photos/Videos
Post # 3
Member
2550 posts
Sugar bee
  • Wedding: July 2011

Sorry, you had to go through this but you did the right thing by adding reviews..  She’s running a business and should have contacted you instead of having to hunt her down through her Mom.  I would not rehire her.  She sounds unprofessional and flaky.  You’ll have enough to worry about on your wedding day and need a professional on-time wedding photographer who can and will handle the job.  

Post # 4
Member
66 posts
Worker bee
  • Wedding: September 2011

I think you were right to hire someone else. If you’re running a business, you need to treat all of your customers with the same amount of respect and professionalism. Just because she knew you prior to doing business with you doesn’t mean that your relationship should be unprofessional. You’re a bride with many other things going on. The last thing you need is a vendor who isn’t communicating with you. For all you know she could have taken off and never said a word about it and you never would have known. Blocking you on FB is pretty shady because you know she went through and did that. it’s not something that just automatically happens. As far the reviews, I think you were right to share your opinion and your experience with others. Potential customers have a right to know the truth about sellers. After that last email I would have been like “Nice try, but I’ve already had to hire someone else because of your lack of professionalism. Everyones got problems, but most professionals don’t let them interfere with their business.”

Sorry your experience sucked! Hope the rest of your wedding goes well!

Post # 5
Member
10367 posts
Sugar Beekeeper
  • Wedding: September 2010

It doesn’t matter what is going on in her personal life – doesn’t excuse unprofessional behavior. And if she needs her mommy to stand up for her, she reallllly isn’t ready to be a photographer!

Post # 6
Member
883 posts
Busy bee
  • Wedding: October 2011

You have enough to worry about on your wedding day to deal with her. I would not even consider hiring her back and there is no fault on you. Her potential failure is on her own shoulders through her own actions. There is no way someone can not possibly find 5 min to e-mail their clients to inform them at the very least that they are still on board or perhaps let them know that they are going to be difficult to reach. 

Post # 7
Member
1941 posts
Buzzing bee
  • Wedding: June 2012

I think you had every right to post reviews about her warning other brides. You said you weren’t nasty, which is great, being unbiased, yet still truthful. And you need to protect yourself too, which I totalllly get. It’s not fair to you that you had to go through all this stuff, track her down through her mother, etc. And you know what, it’s business, so you don’t need to feel bad at all about her having personal stuff going on. You did what you needed to do!

Post # 9
Member
2313 posts
Buzzing bee
  • Wedding: August 2011

Wow. When you get reviews written about you for being unprofessional, it doesn’t make you look any more professional to have your MOM email the people who wrote them. Most people are not allowed to carry personal problems into their workplace- her photography business is no exception. Don’t feel bad; honest reviews really help people when they are searching for vendors!

Post # 10
Member
399 posts
Helper bee
  • Wedding: October 2012

10 weeks for epics? you dodged a bullet!

Post # 11
Member
1370 posts
Bumble bee
  • Wedding: July 2011

If you were in GA, I’d swear we had the same photographer.

My photographer was supposed to send out proofs from my engagement session 6 weeks ago and I haven’t gotten anything. She told me 4 weeks ago that she had a family emergency and apologized for the delay and advised the package was in the mail. I still haven’t gotten anything. Since the email a month ago, she’s stopped returning my emails and phone calls. Luckily I “won” her services, so I’m not out any money.

I’ve had to scramble to find a photographer 7 weeks out.

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