My photographer is not responding?

posted 3 years ago in Photos/Videos
Post # 2
Member
4073 posts
Honey bee

jesstheglambert :  does your contract address timliness as far as him responding to emails/calls?

Post # 4
Member
226 posts
Helper bee
  • Wedding: September 2017

I wouldn’t give it more time. I would call him asap. 

Post # 5
Member
4073 posts
Honey bee

jesstheglambert :  I feel like my contract addressed responses to email but I’m not sure if that’s normal or not. Like PP said, I would keep harassing him. 

Post # 6
Member
1002 posts
Bumble bee
  • Wedding: March 2017

This seems pretty typical in my experience with wedding photographers. They will respond and contact you right away up until they get their deposit and a signed contract. I really don’t understand it because I can’t think of any other job where you could slack this much and it still somehow be ok.

Call him, leave voicemails, emails, etc. Until he responds.

Post # 7
Member
274 posts
Helper bee
  • Wedding: October 2016

A lot of wedding photographers are working solo. It is wedding season. He is probably shooting and editing and yeah, maybe busy if he has a family as it is summer. Try calling him on Monday or Tuesday. Don’t be on offense just yet. 

Not to upset you, but he’s probably thinking that your wedding is in 2018 and if he’s really that great and popular that means that he has a lot of other brides to attend to whose weddings are NOW. 

I’m sure you will get your engagement shoot and when it’s time for your wedding he will probably give you oodles of attention and ignore other brides emails. That’s just how a lot of creative one man shows operate. 

Post # 8
Member
930 posts
Busy bee
  • Wedding: May 2017

I get that he is a one man show but 2-3 weeks and no response?! That’s just unprofessional no matter how you spin it. How hard is it to type an email explaining he is busy with other weddings and will touch base with you in X amount of time? My photographer isn’t a one man show but someone always responded to my emails or phone calls the same day or next day.

I would call him on Monday and see what’s going on because you have no idea if he will continue to be like this or if he will be better once your wedding draws near. Regardless, that’s not a gamble I’d be willing to take. 

Post # 9
Member
3553 posts
Sugar bee
  • Wedding: April 2017 - City, State

No, I would not feel comfortable moving forward with someone that was that hard to reach and I would contact him and let him know that you are concerned about his lack of responsiveness. It takes 1 minute to email someone and let them know you’re busy and will get back to them in 1-2 weeks if that’s what he needs. My photographer was incredibly responsive. All of my vendors were, because the ones who were not responsive were quickly replaced by ones who were. And that includes ones I’d put a deposit down with. 

Post # 10
Member
725 posts
Busy bee
  • Wedding: September 2018

jesstheglambert :  hi OP, how did you get on? I’m in a similar situation. I’ve emailed you photographer a month ago to no response, I sent several chasers, and a few Facebook messages and got a “sorry, your email was in spam! I’ll email tonight!” A week ago. I’ve also phoned but no joy. Hoping you can calm my bridezilla-jitters with a happy ending!

Post # 11
Member
969 posts
Busy bee
  • Wedding: August 2017

I would be concerned about working with him.  That’s very unprofessional and just rude. Is the deposit refundable? 

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