(Closed) My professional photographer horror story – advice and thoughts?

posted 7 years ago in Photos/Videos
Post # 48
Member
79 posts
Worker bee
  • Wedding: October 2012

@seAprilbride:  I feel your pain. There are quite a few similarities between your story and mine although my issue is more about after care and I HAVE seen my pics. It really is very disappointing to have negative feelings around your wedding pics, particularly when it could so easily have been avoided. But on the bright side, you may still LOVE your pics!

Here’s my story  http://boards.weddingbee.com/topic/huge-issues-with-photographer-ignoring-us-how-to-handle-this#axzz2TM3JhOU6

 

Post # 49
Member
613 posts
Busy bee
  • Wedding: June 2013

@seAprilbride:  After thoroughly reading the detailed responses from everyone including yourself–I feel that you ARE absolutely justified to feel angry with her behavior. 

I don’t know her work considering her business is not mentioned (which I completely understand your doing. I actually really admire you demonstrating that type of respect among the wedding photography community). On that note, I really wanted this particular husband and wife team to shoot our wedding but they’re starting prices were at the same rate as yours–which was way out of our budget, unfortunately. Although it was 4,000 and up–the photos were absolutely breathtaking–though we did end up using them for our engagement pictures!). They were simply amazing to work with, which was a bonus and I’d do a one year anniversary shoot with them down the line. So if you’re paying that amount of money for photography, she  darn well better show it in her work! And it wouldn’t kill her to respect your wishes pertaining to shooting a particular guest 50 times. I’d be outraged and so would my Fiance! 

As with what other fellow bees suggested, I would wait to leave a review after you’ve received your wedding photos. I’d give her credit where it’s due such as with pre-ceremony and ceremony shots, however, if she didn’t take a lot of the shots you wanted or she should have taken during the reception, then make sure you address it in the review–more like reviews. I’m not a confrontational person either so this would be a very difficult situation for me. My fiance on the other hand, would speak up and demand some of the money back if the photos weren’t what we expected–particularly if our photographer acted unprofessionally. 

I really hope the photos turn out to be above and beyond what you anticipated, for your sake. Please keep us informed when you do receive the photos back and all.  I’m so sorry you’re going through this. 🙁

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Post # 50
Member
257 posts
Helper bee
  • Wedding: December 2014

Did you finally end up seeing your pictures? I am curious to if the photographer might have actually managed to pull her weight and took good shots. I am sure the pictures will be better than expected. 🙂

Post # 51
Member
1218 posts
Bumble bee
  • Wedding: July 2013

I would wait until you receive the pics, and as others have said, give a balanced review – mention what she did right, but also what you were unhappy with.

One thing I would NOT do is mention that you are a professional photographer in your review, as this could lead to people drawing one of two conclusions:

– Your expectations were too high based on your profession

– You’re leaving negative reviews on other vendors’ sites to make your own business look better. (Obviously this isn’t what you’re doing but some people may think it comes off that way).

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