(Closed) My ring finally came in–and it's a huge disappointment

posted 5 years ago in Rings
Post # 101
193 posts
Blushing bee
  • Wedding: June 2018

I think the addition of the ring and the curvature of the prongs has changed the aesthetic of the ring. Yes, it is beautiful but you and your Fiance should be 100% pleased with it. I’m like you, I think. I prefer less metal and more simplicity so I would want my original vision. 

Post # 102
2527 posts
Sugar bee

I’m so glad you’re getting your refund and I hope your next project is everything you hope for! Nothing is more disappointing than a custom project gone bad. I have the MOST gorgeous oval in the most beautiful setting known to mankind. Problem is the setting had 8 prongs. Every version I saw of it had 8 prongs and I loved those 8 dainty little claws. When I got mine, it had 6. They decided since I had an oval, 6 was better. It bothered me. They should have consulted with me about that change. People then asked me well did I ASK for 8 prongs?? Why should I have asked. It ALWAYS came with 8! And I’m a little sour on the ring. I rarely wear it because of that. You should love it and it should be what you envisioned so yes, definitely try again. Best wishes and good luck!!

Post # 105
299 posts
Helper bee
  • Wedding: November 2016

I’m glad you had a successful outcome when you went back!! You’re paying for it after all. When I worked in jewellery sales, I made 10% commission, but mind you this was many many moons ago. Commission wasn’t paid out until at least a month later, so you may not have messed up the sales girls commission pay (just yet) though possibly her sales goal for the week if that is deducted. A nice gift card with some wine might be a nice way forward, but I think it’s unnecessary! Sales always change, it’s normal. Good luck with your new setting. Mine sits high, as I wanted it to, but now I see what you mean about the cage-o-metal 😛 I still like mine, but can’t stop thinking that!

Post # 106
2021 posts
Buzzing bee
  • Wedding: October 2015 - Ruby Princess

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aclockworklilac :  sweater-shredding tower of doom just made me spit out my coffee. 

Post # 107
8481 posts
Bumble Beekeeper
  • Wedding: August 2012

I’m glad things worked out, but I’m not sure in what universe a 2 carat rock in a cathedral setting was ever going to be subtle  lol.

Post # 109
42 posts
  • Wedding: November 2019 - City, State

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aclockworklilac :  sorry for the delay!  Let me know if you need anything else :). And what you decide to do with your beautiful stone!! 

Post # 111
9721 posts
Buzzing Beekeeper
  • Wedding: March 2014 - Chicago, IL

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aclockworklilac :  Contact David Klass in CA or Joseph Schubach’s in AZ. They are both very accustomed to working with moissanite, will provide CADs, and I can guarantee you it can be done by at least one of them. David Klass usually quotes lower than Schubach’s. 

Post # 112
6 posts
  • Wedding: October 2018

hey girl your ring is beautiful!!  if you want another opinion on your ring try contacting Diamondboi here in toronto canada. he does amazing custom rings! hes known as the halo king!!  see what he says. he does alot of orders for overseas and international people too. i dont know where exactly your from but check him on

Post # 113
4812 posts
Honey bee
  • Wedding: January 2010

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aclockworklilac :  “I still don’t quite get how this stone would sit lower on my hand if it were a 9×7 oval diamond instead of a moissanite

It wouldn’t. I don’t think anyone said that, did they? I just think some people asked if you would have felt differently if it were a diamond (what is referred to as a “mind clean” thing) but you have clarified that you would not. A 9×7 stone is a substantial size whether it is a diamond or moissanite.

I am glad you seem to be more at peace with your ring. If you do still desire a setting change though, and if budget allows in the future, I do second @FutureDrAtkins recommendation to contact David Klass or Schubach’s.  Both will work via long distance through email, phone, CADs, photos. David Klass in particular very much wants to “get it right” even if it means a couple attempts.

As for the laundry, you learn how to hold your hand putting on sweaters and such! Even my very low set pronged rings will catch if I am not careful just because they have prongs and catch bits (part of why I am partial to my bezel set rings).

Post # 115
59 posts
Worker bee
  • Wedding: October 2017

I also have a decent size oval ring and felt like all of the setting I tired did not accompany an oval well. They all set too high making the oval look like it was hovering over my finger and did not complement the band, so I understand your furstration as most settings on the showroom floor are made for round cut diamonds. If you don’t completely love it, I would take it back. It’s something you’re going to wear everyday for hopefully forever. You shouldn’t have to learn to love it. I wanted a lower profile as well, and was able to accomplish with an oval cut stone. A low profile cathedral did the trick for me since is kept the stone from look like it was just floating above a band. I hope you get it sorted out! 

Post # 116
369 posts
Helper bee
  • Wedding: February 2015

I did not read everyones comments yet…  But, I feel the ring looks fine.  I have done a very small amount of ring design in school myself and have talked to many jewelery designers about my own ring design.  

1st…  I do not feel this particular setting should have been recommended to you if you wished your main stone to be lower.  

2nd…  The ‘basket’ setting is to help keep the main stone in place.  I know some people do not like a basket setting because its extra metal that may get in the way of the design look.  Sometimes a basket setting can be avoided if it is expressed to the designer it is an issue.

 3rd…  The most difficult issue…  This design of the mount itself.  It seems there may have been an issue with too many changes needing to take place in order to ‘force’ the main stone of your choice to fit into this setting.  It seems to be a setting with many intricate design features.  For this reason I would have never recommended a different shape stone or size to be used with this particular setting for fear of the very issues you are speaking of.

4…  I don’t know if this is an issue or not…  But, I have to question the depth of the stone used.  All pre-made settings with intricate design have a certain ‘depth’ of a stone it is intended for.  It the depth of stone is too different this can affect the design.

Post # 117
25 posts
  • Wedding: July 2017

I think it is beautiful too!

Post # 118
17 posts

I totally understand how you feel, this is the most significant piece of jewellery your fiancé will buy for you. His disappointment would break my heart. Maybe the jewller can reset your stone in a different setting, one that your fiancé also loves. It wouldn’t be a reminder of how disappointed you both were, and it might turn out to be better than what you originally imagined! I wanted double claws instead of prongs for my Ering, but the jewller who set my diamond couldn’t do it. My guy was so apologetic when he told me, because he knew it wasn’t exactly what I wanted. I felt guilty for being so picky, so I told him that it didn’t really matter to me even though it did/does. 

Post # 119
82 posts
Worker bee

Op, I agree with the others. Take some time to get used to looking at your ring. I’m sorry that it’s not what you had in mind but it is beautiful. 

I too don’t care for high settings, and have a 9×7 oval- it took me a few weeks to get over how high it sits- and I went out of my way to find a setting that I felt was balanced. 

Perhaps try on a band with it to get a feel for what it will be like with a wedding band, I find mine much less clumsy with a band against it. 

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