(Closed) My ring is here! But… [Pics]

posted 7 years ago in Rings
  • poll: Should I try to get it fixed?
    YES, MoissaniteCo should fix the jagged part to be smooth. : (166 votes)
    88 %
    NO, you're being silly. It's fine the way it is. : (20 votes)
    11 %
    Other/Explain Below : (3 votes)
    2 %
  • Post # 3
    1044 posts
    Bumble bee
    • Wedding: June 2014

    Ask them to fix it. Your ring should be perfect to you! No complaints out of the box 🙂

    good luck

    Post # 4
    143 posts
    Blushing bee
    • Wedding: January 2014

    @ceebree:  1st – beautiful ring! TBH, I’d just pop it down to a local jewler and ask him to brush a file over it.  I think that’s something they can do quite easily… they might charge you a minimal fee.  I think it’d come up to less expensive than insuring it to return it to moissco….. and I know myself, I’d be so sad to part with it! 


    Post # 5
    1245 posts
    Bumble bee
    • Wedding: November 1999

    I would ask MCo to fix it.  It shouldn’t look like that out of the box.  It’s an easy fix but if you take it to a jeweler and something else turns out wrong, would MCo say your warranty is void? (Sorry – I don’t know a lot about the company and their practices)

    Post # 6
    1607 posts
    Bumble bee
    • Wedding: October 2013

    It looks like they didn’t finish polishing it. I would def send it back!


    Post # 7
    162 posts
    Blushing bee

    That would annoy me to no end. Return it and tell them to fix it on their dime

    Post # 8
    1263 posts
    Bumble bee
    • Wedding: August 2013

    That would bother me too. I would contact them to let them know about the issue. It seems like something that can be fixed.

    Post # 10
    62 posts
    Worker bee
    • Wedding: July 2011

    Happy anniversary. Your ring is absolutely beautiful. You paid for your perfect ring and that’s what should have been sent to you. Send it back and let them fix it.

    Post # 11
    1654 posts
    Bumble bee
    • Wedding: August 2015

    @Sparklelib: +1


    I agree with the PPs. Your ring shouldn’t look like that right out of the box. You will probably be annoyed by it for the rest of your life, so you should tell MCo to fix it.

    Post # 12
    2490 posts
    Buzzing bee
    • Wedding: July 2018

    Definitely get them to fix it. Your ring should be pretty damn close to perfect by the time it gets to you, and you will probably notice those jagged parts and be annoyed by them forever!

    Post # 13
    5063 posts
    Bee Keeper
    • Wedding: April 2014

    Send it back until you are 100% happy.

    Post # 14
    117 posts
    Blushing bee
    • Wedding: August 2000

    It looks lovely on you! Happy (belated) anniversary!

    Post # 15
    186 posts
    Blushing bee
    • Wedding: June 2013

    I love it!  Great choice, it’s gorgeous!  I agree with the other bees, other people may not notice it, but if it’s going to drive you crazy then definitely get in touch with them and see what they can do.  You spent a lot of money on it and it should be perfect!!

    Post # 16
    561 posts
    Busy bee
    • Wedding: October 1993

    Congratulations on your beautiful ring!  I definitely think you should send it back and get it fixed.  Keep us updated!

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