- 7 years ago
- Wedding: April 2012
So I’m trying to make this short.. I got a nice Monique Lhuillier dress online, but didn’t come with the sash. It retails for nearly $200.. oh.. yeah.. I’m located in Mexico City. Fortunately, my job sent me to Philly for training and the girl I bought the dress from sent it to the hotel, so it was perfect. I also got some rhinestone bridesmaid iron ons and had them shipped to my hotel in Philly as well. When I came back I found a beautiful ML sash for 60 US$, so I bought it. I had changed my shipping address back to Mexico, but when I tried to pay for it, I got a huge shipping cost. I contacted my selled and told her I would be changing my address to get the right invoice, but that I would tell her when and where she should mail it to, and I paid. I never got an answer
So a week goes by and I tell her that I have the address, and send it to her. I dont get a reply, then I mail again and no answer. Finally she says that she sent it when I paid to my address.. in Philadelphia…. I got super upset, requested her for a shipping number or something, several times, but she never answered me back.
A couple of days later I called the hotel and told them my situation. The front desk lady was suuuper nice and she checked and told me they had the package indeed. She asked for my credit card number and said they would send it to me (to a TX address). So a couple of weeks go by and I call them again (since the package hadnt arrived) and they tell me they have no idea and they are going to check.. I called them again and another guy told me he was going to check. And yesterday they left me a message to call them back. So I called again and they tell me they have no idea where my package is.
So I’m left without my sash!!!! Since they acknowledged they had it the hotel will pay (if I give them an invoice, and I hope they will take my ebay invoice). But I’m still super sad about it!!
I bought a sash on ebay and they sent it to Philly where I once received some stuff (I’m in mexico) and then the hotel lost it!
I really hope I can get my sash from somewhere… Have you bees lost something in the mail in your wedding planning??